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The Waterford at Creekside

9015 University Parkway, Pensacola, FL 32514

(833) 816-0049 to call a Family Advisor

Memory Care

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Description of The Waterford at Creekside

 

Find the comfort and care you deserve at The Waterford at Creekside (formerly Pacific Senior Living Creekside). The senior living community in Pensacola, FL provides residents with a positive, nurturing environment that encourages health and happiness while promoting companionship among residents and staff. Our goal is to enrich the lives of our residents by providing an environment that is physically, mentally, spiritually and emotionally stimulating. We offer a variety of benefits geared toward seniors with cognitive impairments, including music and memory services, pet therapy and aromatherapy. As Northwest Florida’s only all-Memory Care community, we provide a support group for families of residents as well as educational seminars that are open to the public. Apartments are divided between several cottages, allowing seniors to be grouped cognitively. Each is equipped with an array of thoughtful amenities, including emergency response systems, cable television access and wide entryways for easy wheelchair access. Seniors are encouraged to stroll our community’s beautifully landscaped courtyards or spend downtime in our lounge with big-screen TV or arts and crafts area. Scheduled courtesy transportation is provided for local medical appointments and resident outings and activities. At The Waterford at Creekside, residents have everything they need to enjoy a peaceful life free from the burdens and worries of solitary living.

At our Memory Care community in Pensacola, FL, apartments are divided between several small cottages, making it easy for seniors to participate in cognitively appropriate group activities. Apartment amenities include emergency response systems, emergency call buttons, cable television access and wide entryways for easy wheelchair access. Bathrooms with safety-assist hand railings offer extra stability, and each apartment is equipped with a smoke alarm/sprinkler system for peace of mind. All utilities, except basic cable and telephone, are included in residents’ monthly rent.

Available Services

The Waterford at Creekside offers Memory Care services in the Gulf Coast city of Pensacola, Florida. Our senior living community offers a variety of unique services designed to stimulate the senses, including music and memory programs, pet therapy and aromatherapy. Support services include early stage/advanced dementia care, medication administration, escort and transfer assistance, incontinence care and assistance with bathing, dressing and grooming. Our community is staffed 24 hours a day by qualified care providers, and as Northwest Florida’s only all-Memory Care community, we take pride in tailoring all care plans to meet individual needs. Residents also enjoy 24-hour access to licensed nurses and access to a choice of home health agencies. The Waterford at Creekside holds an ECC (Extended Congregate Care) license. This is the most extensive license an Assisted Living Facility can have in Florida, which allows us to provide more care to individuals who need a higher level of care.

The Waterford at Creekside Amenities

Pets

  • No Pets

Resident Information

  • Offers Respite Care

Guests

  • Guest Parking

Safety & Security

  • Gated Facility

Staff Training & Qualifications

  • Staff trained in Medication Management

Transportation & Shopping

  • General Transportation Services

Personal Care

  • Personal Care Assistants

Financing & Payment Options

  • Rent And Care Fees
  • Accepts Check Payments
  • Accepts Credit Card Payments

Games Hobbies & Recreation

  • Horticultural Activities
  • Educational Activities/Programs
  • Facilitated Field Trips/Outings
  • Arts & Crafts Activities/Programs
  • Tabletop & Other Games/Programs

On-Site Services

  • Religious Services
  • Veterans Affairs (VA) Aid Assistance

Housekeeping & Maintenance

  • Linen Services
  • Laundry Services
  • Housekeeping Services

Diet & Nutrition

  • Special Diets/Dietary Accommodations

Fitness & Wellness Programs

  • Salon Services

Additional Amenity Information

  • Fee Structure: Available upon request due to changing Monthly Rent Incentives
  • Housing: In cottage laundry services and housekeeping
  • Dining: Our meals are prepared and served family style to remind our residents of home
  • Features: none
  • Technology: Zoom or Facetime visits can be scheduled through the Activities Department

Specialized Staff

  • Nurse on Staff (Part time)

Inside Amenities

  • Computer Room
  • Entertainment Venues

Room Amenities

  • Cable/Satellite In Unit
  • Wifi/Internet In Unit

Therapies

  • Occupational Therapy/Rehabilitation
  • Physical Therapy/Rehabilitation

Health Services

  • Pharmacy on-site
  • Medication Reminders
  • Hospice Care

Aquatic Amenities

  • Hot Tub Spa

Photos of The Waterford at Creekside

Tour The Waterford at Creekside

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel firsthand what it's like to live at The Waterford at Creekside.

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By clicking "Get Costs" I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy.


 

Map of The Waterford at Creekside

Costs at The Waterford at Creekside

Memory Care

$2,600

Starting Price

Request Information from The Waterford at Creekside

Who are you looking for?

Full Name

Phone

Email

By clicking "Get Costs" I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy.


 

Reviews of The Waterford at Creekside

3.66

12 reviews

  • Facility

    4.1

  • Staff

    4.3

  • Food

    3.9

  • Activities

    3.8

  • Value

    4.0

Pam

5

December 20, 2019

I visited this facility

The Waterford at Creekside was the best of the three that I visited. It was a wonderful tour. and it's my first choice. They have cottages, and one of the directors toured me. I met some of the staff and I was shown a room. It was by far the best. It was very clean, there was no smell, and it was very nice. They were decorating for Christmas that day, and it was lovely. It's older, but it's well kept.

Donna

5

March 31, 2020

I visited this facility

I enjoyed my tour at The Waterford at Creekside. It was very open and appealing. It's really nice and I like it a lot. The staff was very nice and helpful. They have separate units depending on the disability of the individual. There's a central area and hallways that shoot off into bedrooms. The central unit has the kitchen and the living room. They gave me a list of stuff and activities that they do; they have programs that they do with the individuals. They have television and special shows that pertain to different things. This place was great. It would be at the top of my list if it wasn't so expensive. It's a little pricey.

Visitor

5

June 17, 2016

I Am A Friend Or Relative Of A Current/Past Resident

My husband is in The Waterford at Creekside. The personnerl are great. It is not a huge institutional facility. It is a series of seven different cottages based upon that particular person’s need at the moment. The food is wonderful. Right now, he is in a semi-private room that really looks like a piece of home. Each building has its own kitchen. The meals are prepared in the central location and brought to the individual cottages. They very much monitor his health care and his well-being. I cannot say enough good things about it.

Vickie

4

March 23, 2019

I am a friend or relative of a current/past resident

My sister has moved into The Waterford at Creekside. It is an excellent place. I feel confident that she is going to receive good care. I had conversations with the director of nursing, the executive director, and the caretaker at her cottage. It is the best place in Pensacola. They have a beauty salon and a barbershop. The place is so clean. Their dementia patients are assigned to specific cottages according to their level of function. The people who are high-functioning are all group together in the same building. There are 12 to 14 in each building, which is great because the ratio of caregivers to residents is excellent in my opinion. If I had to move into a memory care place, I want to be in that one. I am very pleased with the cleanliness, the maintenance and the attitude of the caregivers toward the residents. I'm very pleased with it.

Brenda

4

January 13, 2018

I am a friend or relative of a current/past resident

The Waterford at Creekside was very homey and not really fancy. I liked the way the cottages were set up, and the staff members were super nice. I saw when they served the food, which looked wonderful. They serve the residents their meals in their cottages and not in the main dining hall, so it's almost like fixing your food at home. It's a memory care center for people with Alzheimer's and dementia.

Visitor

4

May 25, 2016

I Visited This Community

We visited The Waterford. I thought it was an interesting concept in memory care, and they only showed us the first level of care. It was a little bit older, and the rooms were a little smaller. The staff seemed friendly. They had outings, games, and two attendants in each room who not only prepared the meals but provided the activities. They had a main building where they had programs for everybody in the cottages. Each cottage had an open kitchen, and the residents eat family-style at a table.

Patrick

4

February 17, 2021

I visited this facility

I went to The Waterford at Creekside. They took me through the facility, and they showed me the main room. It's a consideration for several reasons. It's clean, the staff was very thorough in her description in what they do, and it's also close to my house. The staff members were good. The rooms were individual studio rooms, and each one has its own bath. Then, there's a common area where residents all come and sit down during the day. They had the availability of haircuts and salon there. Their activity area was across the yard in another building, and they had a porch that you could sit down on.

Reviewer0214

3

March 6, 2019

I visited this facility

The room of the cottage they took me to at The Waterford at Creekside didn't even compare to the room he currently has. When I walked in the smell of urine was so strong. It just hits you. It was stifling hot in there and they didn't have any thermostats that they could use to control their rooms, and all the residents were sitting around on sofas just looking so down and dejected. There was just not any way I was going to put my husband in there. The staff member who gave us the tour was lovely, enthusiastic, and worked really hard to get us in there, but I was just turned off when I walked in there.

Weita

3

February 1, 2019

I am a friend or relative of a current/past resident

My aunt was at The Waterford at Creekside, but I took her out of that one. Their set up was nice in as far as the building and yard, administration and most of the people who worked there were good. She moved out because one of the people yelled at her, they were all told what to do, when to do it, and how to do it. I didn’t like that. The call system was broken the whole time she was there. At the change of shift, everyone was yelling, giggling, and laughing, and this was at midnight and 6:00 a.m., so she did not get to sleep much there. The food was not good, and she lost five pounds while she was there. There were not a lot of activities.

John

3

March 28, 2018

I visited this facility

I visited the Waterford at Creekside. The person in charge was a marketer, and not a medically trained person. We came away feeling it was overpriced, the dining area looked like a restaurant, but it was not fancy. It looked like people weren't watching TV, but it was on.

William

3

February 27, 2020

I am a friend or relative of a current/past resident

I chose The Waterford at Creekside for my wife mainly because of the cost. She's in a private room, and they have activities for the residents in another building but not in the one she's in. The food is so-so and they serve lots of hamburgers. Their housekeeping service is fine.

Jeremy

1

March 10, 2018

I Am A Past Client Of This Provider

Awful quality of care, food, professionalism, and honesty. We were unhappy with the facility and the care, so we moved our loved one. We gave the facility the 30 day notice, but were charged for the even after the notice. Office staff was warned about the billing error but we couldn’t reach billing conveniently. There have been 3 directors in the 5 months that our loved one was a resident.

4.28 stars from 40 reviews of The Waterford at Creekside on Caring.com®

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