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Sunrise of Hillcrest was very unique. It looked like a home rather than a facility. The people were very friendly, from the workers to the person who gave me my tour. I really liked the layout and the benefits that were offered there. I was very impressed with it. I saw a studio, and a regular bedroom, and I also saw the model setup. The bathrooms and the layout of the rooms were just fine. They have a lot of window access so you can look out and get sunshine. It was really nice. They have many courtyards, and they offer tai-chi. There are rooms where you can go and play games, watch TV, or meet and greet other residents. The staff member was very informative.
My friend was in Sunrise for six months, and it was awful. It was pretty clean, and the food was good, but it took forever to get it. The staff was very unprofessional and took over an hour to serve breakfast, lunch, and dinner. It was not worth the money, and everything was extra. If you wanted your bed made, that was extra, and they didn't even do that.
Gloria, we are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further to learn more. Please do consider emailing information (at) sunriseseniorliving (dot) com with your contact information so that we can connect. Thank you, The Sunrise Team
Sunrise of Hillcrest is a beautiful facility. It's located just off Lyndon B. Johnson freeway. And it's in close proximity to Dallas Galleria. Indoors it's spacious with oversized,comfy couches and chairs. The dining room is large with an elegant vibe. Tables are average size with cushioned armchairs. The food options are great and are served three times a day. The residents rooms are nice with an open feel. The bathrooms are large with walk-in showers. The rooms and bathroom both lack plenty of storage space. The staff is always polite and professional in person and over the phone. The activities are planned so the residents are active and stimulated daily.
This is a fairly new, nicely furnished and decorated facility that has a very comforting, home-like feel to it. There is a large dog that lives and is cared for on the premises and he is a gentle giant, you won't see anyone wearing medical scrubs, and the food is excellent. The staff are friendly, approachable, and caring and there is a nursing supervisor on-site who is very involved with all aspects of resident care. There are regular 1 & 2 bedroom apartments as well as a locked dementia care unit on a separate floor that is accessed by a keypad. There are a number of activities including daily exercise group that staff will assist the residents to and a variety of levels of care available, including access to home health, hospice,visiting physician, etc.as needed. One comment that I have heard from a resident is to consider the location of your apartment as one side of the building faces a very busy intersection (635 & Hillcrest), so traffic noise can be a factor.
Located in one of the busiest areas of Dallas, Sunrise of Hillcrest does a great job with their Alzheimer’s care. It is conveniently located only minutes from many restaurants, shopping, and grocery stores. The building is average on the exterior and the interior. When you go in you feel a very welcoming environment. Staff members have been very accommodating and friendly during my visits. The general staff works with the medical team to get the best help for each resident and they work to change medical care as needed. They oversee medication management ensuring your loved one takes the correct medication at the right time. Residents care plans are reviewed regularly and when necessary are adjusted to allow the residents' ever changing needs to be met. The pricing seems to be inline with the pricing in the area. I recommend a tour if you are needing a facility in north Dallas.
What a great place to call home! The staff at this community are devoted and work hard to provide a good quality of life for all residents. The food is healthy, tasty and the residents enjoy the food options. This community has endless activities and a clean comfortable environment. If you are a dog lover than you will fall in love with the community dog greeting you when you walk through the door.
Have visited this community many times! Personal experience with family who utilised respite care regularly. Unique memory care area which has beautiful, wooded views and amenities. Will continue to recommend this facility.
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