Memory Care Community in Riverside County, California

Daughter

This facility has zero communication between staff. They do not read and or care if a patient has food allergies. In the 20 days my dad was in this facility he was served one food he is deathly allergic to... 5 times.

Kris

My dad lived here for about three years. Overall, the staff is good, hardworking, well trained, and attentive, and the atmosphere a positive and clean one for the residents. I was a bit disappointed with some issues in the weeks before and just after my dad’s death, both related to the hospice company and Yorkshire, but that’s beside the point now.

Steve

My mother moved into The Chateau At Harveston, and it is looking pretty good right now. I helped her move in and it looked good. I am seeing her weekly, and everything is looking good right now. They have activities, but she's not participating in any of those yet. We are trying to get her acclimated, and she's had some leg pains. I think it is sciatica, so we are trying to help her out with things, and getting her comfortable before she participates. The meals have been decent, they have shrimp, chicken, beef, pork, and some pretty good vegetables. The staff seems to be very friendly or helpful. I seem to like the food a little bit better than my mom does. They have an exercise room, a crafts room, and the place is in an area by Harveston lake, so you can utilize that. I haven't been able to get my mom out there yet. They have a ballroom where you eat, a courtyard, and a place where they watch movies. They have transportation to doctor's appointments, and out to different excursions.

Lana

My parents are in Vineyard Place. It's probably the cleanest, nicest, most beautifully decorated facility overall. It's a brand-new facility and newly built. They really enjoy the little courtyard that they have. They have a mini-golf or putting green, a lot of activities, really good food, and there's a chef who comes in. It's really just top notch. When my mom got in there, she was put up with a female roommate, and when my dad went in he was set up with a male roommate, so they have their own rooms. They have a beauty salon, they had a gardening day where they had little elevated planter boxes, and they have cookie days where they're rolling out or making cookie dough. They have activities for all the holidays, like if it's Valentine's Day they make Valentine's Day cards. For visits, they had to have scheduled appointments ahead of time. The visits are forty-five minutes, and they are in a room that's divided in half by a six-foot table -- they have a series of those. It's like the setup in a board room. At the beginning, they did all of their visiting outdoors and just recently returned to indoors. The staff is very friendly. They have performers come in, they have dancers in costumes, and they have musicians come in; it's really well done. Even though it's expensive, they're still probably $2000 cheaper than anyone else.

M.L.

There are six cottages here, 15 people in each cottage, so each person has their own bedroom and a bath. The first 3 cottages are named after trees, like ashford or cedar, while elm and fir are for memory care. If someone wants to live there they can have their own car and they can go out. It's the ideal place if you're hunting for a place for a family member. When we went there we had a chance to have a lunch. Everybody, the attendants, the people in the main office know my sister-in-law, they greet her and they are very, very friendly and very caring. I am very pleased. They keep in contact right now, there's I think 6 in my sister-in-law's cottage that tested positive, but none of them have fevers yet. None of them are showing signs of Covid. I went in because I have been with my sister-in-law, I've taken her to the doctor, so I was with her. They had me come in and get tested too, and I've tested negative. Right now, they had set up a place where you can be talk and see each other through internet and through FaceTime. Before the Covid virus, I was able to take Thelma out every Friday, and we would go to Billy Reeds or to the Casino. You can take your loved ones out to restaurants, even if they're in the memory care. They had lots of activities before the Covid lockdown, volunteers would come in to entertain. I was there one time, and there was a man playing the guitar, and the people that were there were singing along. I sang along with him the songs that I knew, and Thelma happened to be there, too. I'm sure they'll bring all those entertainers back after Covid. They have lots of activities. They have a bus and they take them out for outing. I can't praise it highly enough. They're so compassionate to their employees and the residents.