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This is a locked memory care facility with staff who are trained specifically to work with residents who have dementia. There are semi-private and a few private rooms, a central dining room, activity areas and 2 separate nursing stations. The staff were pleasant, approachable, and genuinely concerned about the residents. It is nicely decorated with a number of reminiscence items and pictures for residents to interact with. Staff are present around-the-clock to assist with self care, transfers and mobility.
Brookdale White Rock (formerly known as Emeritus at Stonebridge) is a GEM conveniently tucked away in a picturesque setting by White Rock Lake in East Dallas. Only minutes from Downtown Dallas or North Dallas it is in the middle of many restaurants, shopping, and grocery stores. It is a secure environment, licensed and providing professional 24 hour care, assistance with medication, nutritious meals - whatever your loved one needs and whenever they need it, the staff is available and willing to help. The new ownership seems to have stepped up the services offered and staffing. The building is kept up well on the exterior and the interior is very well maintained. It is a very cheerful environment. It is always clean without odor and every time I have been in the building all staff members have been pleasant and helpful. Brookdale White Rock has transportation available for the residents. They seem to be a very active community. The activity calendar has plenty to choose from monthly to entice any of the residents. A licensed nurse works closely with the resident's family and their medical director to change medication as needed. The licensed nurse oversees medication management ensuring your loved one takes the correct medication at the right time. Residents care plans are reviewed regularly and when necessary are adjusted to allow the residents' ever changing needs to be met. When a resident starts declining, the administrator and nurse will ask the family to come in to discuss options. They advise the family of the worsening condition and they work with several national and local agencies to bring additional medical help in as needed, such as, hospice and home health. The staff handles the residents’ needs, from tidying up their room to providing helpful assistance with dressing and bathing. And all staff, from nutrition to the nurse, is trained to work with seniors with Alzheimer’s or dementia. This means the entire team tries to provide the best experience possible for our residents. This patient population is not the easiest to work with some times, the staff has to be and is flexible and patient with the residents. The pricing seems to be consistent with the area for services offered and costs associated with these services. I highly recommend Brookdale White Rock; it is definitely one of my favorites.
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