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Reliable nurses. good fresh food. caring Dr. Kenibrew which settled my fathers anxiety.
Although Villages of Lake Highlands is a new building featuring stone-stack fireplaces and beamed ceilings, there was not a sense of community. Seniors were sitting idly alone in hallways and the common areas were empty. The staff didn’t appear engaged, walking by without so much as a hello or a smile. The reception area was staffed, but ignored me as I walked by seemingly not interested in what I was doing there.
The Villages of Lake Highlands is a quality community through and through! The exterior is gorgeous, it looks like a very high end property. The interior is gorgeous, very open, comfortable, plenty of room for residents to take a stroll inside if weather is too hot or rainy. In actuality it is on the higher side of pricing but the quality supports the price structure. The staff enjoy the residents and work well with the families. They have a memory care unit if your loved one has a disease state that requires higher level or care and a locked environment to keep them safe and secure. Private rooms and shared rooms are available with flat screen televisions and as the rest of the property, beautifully and comfortably decorated. The social calendar appears to be quite full all of the time with a variety of activities to choose from. They have transportation available for residents if needed. The staff believe in keeping them as active as they would like to be. Bingo is a constant favorite. Even though it is an assisted living, they have an RN on staff 24/7 for the residents care. They offer rehabilitation for physical, occupational and speech if needed. The parking for visitors is not sufficient, many times visitors have to park on the street in front of the building which has never been a major problem, but now there is so much construction going on across the street that it is an issue. Another note, there is another property very close with a similar name. So if you are calling for a driver, getting something delivered or meeting someone at the property, make sure you go over the name exactly and the address. Professionals get confused many times on which building to go to in order to see a patient. If I was looking for a upper end assisted living or a memory care unit for my loved one, I would definitely take a tour of this property and ask to speak to the care managers and administrator to see if the Villages of Lake Highlands would be a good fit for my loved one. It is also a good idea to talk with a current residents family member.
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