The Citadel Senior Living

Mar 12, 2021 | Reviewed by Jeff

I visited this facility

We toured The Citadel Senior Living and we really liked it. It was a very nice facility. That is the one we would choose if we have to move my father into a facility. We like the staff; we thought they were very knowledgeable, nice, and caring. We have seen a couple of apartments, we really liked how it was set up, and we thought it was really nice. We saw the dining room, the weight room, the library, activity room, and the pool.

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Jan 30, 2021 | Reviewed by Eileen

I am/was a resident of this facility

I lived at The Citadel for nine years. This community is going down unfortunately. Because of Covid, the services have almost been eliminated. Maintenance was bad. The layout was good, but the upkeep was dreadful, very poor and not kept up. There have been a lot of changes in staffing over the years. Some of the staff were very good, while others were negligent. They're not providing any activities right now. Before, they had bingo, karaoke, exercise, and musical programs. The dining area was dreadful. There were too many cooks, but we only had one cook that was good, and the food was dreadful. The cost was OK. It's going to take many years before it's up and running smoothly. They need more permanent staffing, more reliability, and more dependability. All those things need to be addressed.

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Feb 20, 2020 | Reviewed by Stephanie

I visited this facility

The Citadel Senior Living was wonderful. The gentleman who took us around was very nice. It's a great and friendly place and it was clean. The apartment was nice and clean as well.

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Feb 11, 2020 | Reviewed by Nancy

I am a friend or relative of a current/past resident

My mother moved into The Citadel Senior Living. Her best friend is already there, and that made it easier as a transition without a big fuss. They're very attentive, and watch out for how the residents are doing. It's clean. They have a lot of activities, music, card games, they take them to stores when they need to go, they do housekeeping, if there's a problem they wear pendants, and all they have to do is push a button and they get help. There's available help in bathing or they can have their meds given to them, and they have escort service too. I'm impressed with the staff, they call me and give me updates. My mother loves the food.

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Aug 26, 2019 | Reviewed by Phylis

I visited this facility

The Citadel Senior Living would not work for me, but the gentleman was very accommodating, told us a lot and took us through it. The dining room was fine. The residents seemed to know the gentleman who did the tour and be glad to see him, and he knew all of them by name, which was impressive. It looked clean. The outside looked spare because it's mostly on asphalt and no grassy area. It felt homey, and the residents were nice and it seemed they like to be where they were. Their dining hours were just very short.

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Aug 26, 2019 | Reviewed by Kathy

I am/was a resident of this facility

The Citadel Senior Living has been very good. The apartment complex is very nice and clean. I have no complaints. The staff has not been a problem. The amenities are good, the pool is nice, and they have a lot of different activities for everybody. I have used the library and the exercise room, and they have a nice card room where we get together. They have an assisted living side also that is very nice. We get breakfast, which is always free, and you can have either lunch or dinner.

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May 31, 2019 | Reviewed by Maxine

I am/was a resident of this facility

I like The Citadel. It is nice. I haven't been in any other place to compare it with, but I'm satisfied here. I especially like the staff and the service in the dining room. They have bingo, card games, performers in music, and movies every night. I have not attended anything because I'm still unpacking and taking care of my personal problem; however, I know there are lots of activities. I like the food very much. They also have housekeepers come in once a week and help you with your cleaning. The grounds are kept up nicely. Most people that I talk to that live here are satisfied too.

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May 16, 2019 | Reviewed by James

I visited this facility

The Citadel was very nice. They have 1-bedroom, 2-baths and 1-bedroom, 1-baths available. They were nice units, but a little bit on the small side. It's very clean. It's an older facility, but it's been kept up. We toured the dining room, the grounds, and the swimming pool. The staff was very nice. I liked the place. The staff was very professional and answered all of our questions. The grounds were nice.

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Feb 25, 2019 | Reviewed by Karen

I visited this facility

Citadel Senior Living was very nice. The people were very nice too. It was bright, sunny, and it seemed very clean. The staff seems very attentive. It was great. They have individual activities where the people play cards a lot and socialize with each other. They also have group activities like bingo, movie nights, and things like that.

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Dec 10, 2018 | Reviewed by Roy

I visited this facility

I visited the Citadel, but its just too far away from my congregation in Chandler. We had lunch there, met some people, and other people came and engaged us in conversation. That would be nice, but it cost a lot of money for me too. The rooms were better, and it had more space, and it seemed newer. Its very, pleasant, open, and airy. If you go from independent living to assisted living, you move to a different part of the campus, and you have different friends. I liked the roominess of their dining room.

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Dec 02, 2018 | Reviewed by Steven

I visited this facility

The Citadel has good people who care. The place is really clean and pretty open. The staff is nice, friendly, and always willing to help.

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Nov 25, 2018 | Reviewed by Donna

I visited this facility

We had a good visit at The Citadel. They showed us the different rooms and I liked the 2-bedroom deluxe. They have a laundry room and I like that they have a lot of activities. I liked the place. We ate there and the food was good. I liked the fact that they provide three meals a day. I liked that there was a sacrament meeting on Sunday.

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Sep 01, 2018 | Reviewed by Jerelyn

I Visited This Facility

The Citadel was a great community. They have a lot of social activities for the residents. The rooms were very nice. The residents bring their own furniture from home. The staff member who showed me around was friendly, relatable, personable, and great.

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Sep 01, 2018 | Reviewed by John

I Visited This Facility

The Citadel's apartment was big enough. I do a lot of cooking for myself, and they have a big enough kitchen/dining room area where I can put my bookshelf that holds my stuff. They have a heated pool, water aerobics, laundry that you can use, and weekly housekeeping that comes and cleans your apartment. They also have bingo. Their food was pretty good.

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Aug 27, 2018 | Reviewed by Barbara

I Am A Friend Or Relative Of A Current/Past Resident

My mother is very pleased with The Citadel and her accommendations. She's pleased with the food, the people, and the care that she gets. They take her to her doctors' appointments, and they go shopping at Wal-Mart once a week. Everybody seems to be happy there. The rooms are very nice and very clean. She has a one-bedroom with a bathroom, a little balcony, a little living area, and a kitchen with a little dining space. We had a meal there, and the food was excellent and had good presentation. The waiter was very friendly. We were impressed. They have a very well-stocked library, card rooms, a swimming pool, and elevators. The grounds are pleasant. There are little places where you can sit and just enjoy the outdoors. She's very content and happy there. The sales staff was very helpful during our tour and everybody was pleasant.

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May 01, 2018 | Reviewed by Harold

I Am/Was A Resident Of This Facility

I have been here at The Citadel Senior Living for a week now. I toured six communities, this was my second pick because their price was right. Overall, Citadel Senior Living is great. They provide three meals a day, help me with laundry and housekeeping, and do a lot of activities, like bingo, Jeopardy, and trivia. We also have a country store that is open at certain times. The staff members are good. I haven't had any problems with them whatsoever. The food is good here, too.

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Apr 02, 2018 | Reviewed by Jack

I Am A Friend Or Relative Of A Current/Past Resident

My father is at The Citadel Senior Living and it has been very favorable. The rooms are nice and clean. The staff is excellent. He is very happy there. They've got about everything that somebody might need except for Wi-Fi. He had to pay for his own. They provide transportation to shopping, doctors' appointments, and they have activities like Bingo and karaoke. They also have a library. So far, it's been excellent. I had a little issue and they were there within a half hour. This place is not that expensive. The room that he was able to get was much closer to the eating area, so it worked out better for him. He really feels comfortable here. When we went there, he knew that that was the place for him. Luckily, they had a room available that was on the bottom floor next to everything.

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Feb 26, 2018 | Reviewed by Melissa

I Visited This Facility

I visited the Citadel, and it seemed like a good place to live. They have a lot of stuff, and I considered it for my mom. I was impressed by it, and thought it was nice. The dining room was really nice, they have a big lobby area, game rooms, a laundry room, and a library. It looked like it was aging a bit.

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Feb 20, 2018 | Reviewed by Susan

I Visited This Facility

My tour of The Citadel Senior Living was great. It was a beautiful place. They had the normal things that you would find, like the pool, a clubhouse, a restaurant, and laundry. They offered a lot of things. The staff was very nice.

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Jan 14, 2018 | Reviewed by John

I Visited This Facility

I really enjoyed the tour at The Citadel. The facilities were not very elaborate, but they were very clean. The units were pretty big and the laundry facilities on every floor was a good deal. You didn't have to go very far to use the laundry. The cafeteria wasn't super posh, but it was nice. Their other amenities like transportation and other services were pretty good, too. The staff was also very nice and knowledgeable.

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Dec 16, 2017 | Reviewed by Laura

I Am A Friend Or Relative Of A Current/Past Resident

My mother-in-law has been in assisted living at The Citadel for over a month now. We chose that over the other places because they have a mass and communion from the Catholics. They have a separate facility that's independent living. They serve three meals a day plus all the snacks you could want. The staff makes sure she gets rides to her chemo, deals with her appointments, and contacts her doctors. They've been very good.

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Dec 09, 2017 | Reviewed by Rebecca

I Visited This Facility

The Citadel Senior Living was old looking. The thing that we didn't like about it was the residents had to go out of their space to go to another building to eat and for activities. It wouldn't have been appropriate for my mother-in-law. The person who assisted me was new there and wasn't able to answer a lot of our questions, and that was a drawback for us. We visited the dining area, and it looked fine. The people looked pretty happy there. We asked some of the residents some questions, and I didn't hear any complaints. They didn't say anything bad. We went to the activity area, but we didn't see anything.

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Dec 08, 2017 | Reviewed by Jean

I Visited This Facility

The Citadel was a very nice place. I noticed that there was no smell. I had a very nice tour although I had trouble getting into the smaller rooms. Everything was nice. The dining room was very nice, and the food was good. We had a very friendly welcome. I saw people in different rooms enjoying different things like cards and so on. The staff was very good, and the community itself was roomy and very pleasant.

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Nov 22, 2017 | Reviewed by Carol

I Visited This Facility

The Citadel Senior Living was clean and very elegant and had very nice furnishings. The staff was very friendly and everybody we walked by said hello. The only thing we didn't like about it was the size of the rooms, which were really small, especially for my mom who was moving from a 4-bedroom home. The dining area looked like a very elegant restaurant and it was very nice. They have a little dog park area if you have a dog. They also have turtles and a rabbit. They were very client-oriented. The living area for the individual was small, and it was high-priced. The person who assisted me was fantastic.

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Apr 25, 2013 | Reviewed by Local Professional

I Visited This Community

Citadel has many activities through out the day. Is accommodating to those who are completely homebound and unable to make it to the dining area for their meals. Is convenient to those needing a higher level of care, from independent living, to a skilled nursing facility.

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