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Brokdale Baywood is one of the most beautiful and well organized communities in Arizona. I was impressed with the many ways they manage to work and achieve the best results for the residents that require help with activities of daily living. The first thing you see when you enter is the beautiful, clean lobby and the smiling faces of the employees. The facility is set up very well and it is easy to find everything and to access the attractive outdoor sitting area. After going through the entrance there is a gorgeous lunchroom, library, exercise room and a small cafeteria for anyone to use. I visited several times and every time the residents were gathered in the sitting area for different activities. The decor is light and bright throughout the facility and everything smells fresh. The administrative staff are always willing to help. The caregivers are experienced and take pleasure in assisting residents. The apartment units are a pretty good size with wonderful furnishings and layouts. Lots of closet space and very well laid out bathroom. I have had lunch at the community several times and was very impressed with the menu selections and how the servers were helping the residents. The wait staff go out of their way to help residents into and out of their chairs, as well as to make sure they have their order quickly. I have had a chance to visit many assisted living facilities and have lunch at them, however, none come close to the service that the dining room staff provide at Brookdale Baywood. I had a chance to talk to a few family and friends of residents and every single one said that the transportation services and logistics features of the community were terrific. The base price that includes the amenities is what keeps me saying that this is one of the best communities around. The prices vary on the type of assistance needed by the resident. In other words, it is pay per service. So make sure you ask what the final price is going to be before you move in. This community is definitely my top pick.
I have had the pleasure of visiting Brookdale Baywood on several different occasions, only the facility was still Emeritus at Baywood, and this was the first visit since Brookdale took over. During each visit, including this one, I have witnessed such a consistent level of high quality service. The atmosphere is open and airy, there are many social areas for the residents to enjoy. The facility is clean and smells nice. he staff there are so helpful and caring when interacting with the residents, and the residents always appear to be cheerful and chatty. I especially like Baywood because the residents are allowed to have their pets with them, and this I think is a great technique in helping them feel at home and secure. During one visit, I was waiting in one of the common rooms for a staff member, and a group of the ladies had gathered to knit clothing for their pets, and they all seemed in such high spirits, sitting there, happily chatting away, while their pets were nestled in beside them. While waiting, one of the staff came in with juice and snacks for the ladies and treats for their pets, I was so pleased to see that this employee had taken the time to do something so special. While it was a small gesture on the part of the staff member, I could tell that it meant the world to these ladies. There are many activities available to the residents. They have a well-equipped computer room where residents can check email, browse the internet, or learn how to use computers in general. The library is cozy, with a table and chair set and a comfortable couch. Bookshelves with a variety of book genres line the two main walls. The library looks like a lovely little room for the residents to hold a weekly book club or to just relax with a good book whenever the mood arises. The activity room is large and offers the perfect setting for a large group of residents to enjoy the many activities scheduled month by month. The food service runs smoothly and the way the kitchen staff accommodates special diets leaves little chance for error. The meals look delicious as well, the menu is diverse and plentiful and the residents are welcome to make special requests. The dining room is open and bright with lots of natural light pouring in from the many tall windows. There is beautiful wood flooring throughout making spills easy to clean up, and the wood is not at all slippery for the residents who prefer to wear slipper shoes throughout the facility. The studios and one bedroom apartments are very nice. They are clean and well designed for the resident to freely move about. The apartments offer quite a bit of space and storage for the residents to make their own and decorate with their own personal possessions. The staff members respect the privacy of the residents when they are in their apartments, always knocking and announcing their presence before entering the resident apartments. The Memory Care section of the facility is also very well designed and offers the memory care residents a secure living environment and an atmosphere full of activities, music, specialized care and therapy, and socialization which stimulates the senses and memories of the residents. Once again, Brookdale Baywood has proved itself to be spot-on in quality of service.
Excellent memory care unit. Caring staff readily available. Located near Banner Baywood and several medical buildings. Open, inviting dining area.
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