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Brookdale Springs Mesa was very nice. The lady who gave us the tour was a very knowledgeable and helpful person. This place was more appealing to us because they have a covered walking area where a person can take a good walk without having to be outside in the sun. The laundry facilities are closer to each apartment and more spread out. I think they're pricey. For example, if you want to have food delivered to your apartment they charge more. They have buses that take the residents on little tours, or they take you to the grocery store or doctors' appointments on certain days. The staff is good. They offered us lunch, but my husband said what he had was awful.
We chose Brookdale Springs Mesa because in Arizona, summers are very hot, so one of my items was to have everything -- like the restaurant and activities -- all indoors. They have an atrium and hallways that connect all the buildings. The second reason was I was looking for activities and it seemed like they have many different types that I thought my mom would enjoy. The third reason was it was clean and had big meeting rooms, so when you come in it's very welcoming and there's a big room for people to gather. The food is not like five-star restaurant, but it's pretty decent, fresh, and there are lots of choices. The staff is very nice. They're very heavy on Bingo and cards. I would like for them to include other types of activities.
Brookdale Springs Mesa is very nice and everything is lovely. The only thing is that I wanted a washer and dryer in my apartment but they don't have that. Other than that they have everything else, there are activities, and they have a very nice restaurant. I also had lunch there and it was very good.
Dad was in Brookdale for less than a month before he passed away and they were excellent. They're very caring and the food was very good. He would have enjoyed it there.
Brookdale Springs Mesa was the facility I liked the best. The facility was nice. I was most impressed with the rooms; they were big. The staff was really good and they had a lot of things going on, including things my mother would be interested in.
I found the service to very poor during most of the time. They are overly understaffed. The carpet was terribly soiled throughout the halls. Some of the caregivers were rude and constantly making excuses for the poor service.
Nice facility centrally located. Excellent meals. Numerous activities offered as well as outings. Staff always available to discuss any concerns. Warm and inviting to guests and family.
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