The Waterford at Plano

Mike

My sister, my wife, and I toured The Waterford at Plano and it was an excellent experience. We spent some time with Stephanie and Missy, who was the supervisor or general manager of Waterford, and they were very nice and answered all our questions. We toured a studio and a one-bedroom apartment in the assisted living, and then when we talked further about my mother, they said, "Look, she does not require what is needed. She could live in the independent living." My mother is able to dress herself and take showers by herself, so we determined that independent living would be fine for her, and that's where we went and toured a one-bedroom apartment in that section. It was very clean and they were getting it ready for the next resident. We brought my mother to look at it shortly thereafter, and she loved the common areas, the dining, the exercise places, and just meeting people. Being told what the activities were she really wants to take part in the physical exercise activities and other social events. Everything worked out well. They had a special going on where February was basically free, from $20.21, and we're going to sign all the papers. We'll get her moved in probably soon. We also know people who have stayed there through a friend, and they liked the food a lot. We also read some reviews and people seemed to like it. The menu looked very good. They seemed to have a lot of offerings and flexibilities for people as needed. The facility was very well kept, very clean, the decor was very nice.

Gayle

My father is at The Waterford at Plano. It's excellent so far, and I'm very happy. I think the staff is great, warm, caring, friendly, and very helpful. He's very comfortable. He has a very nice sized apartment, it's clean, neat, and everything's great. I've eaten there as well. The food is nutritional, well-balanced, cooked and seasoned very well. He's a little limited on activities because he's vision impaired, but they have plenty of activities. He is able to participate in some of them, so I give them good marks on that as well. He's been there a week, and I think everything is just going great. I have no complaints, and I think they're all doing a wonderful job. It's a great facility. They make you feel very welcome, they're very attentive, and they take good care of you.

Joan

I visited The Waterford at Plano, but I didn't like the area. The place needs to be renovated because it looks old. The staff that I met there was very nice, but I didn't like the residences.

Nona

The Waterford at Plano was nice and the staff was very nice. It didn't have quite as many activities as the other communities. We weren't impressed with the size of the apartments. They didn't have any exercise rooms, and the activities seemed to be good, but not comparable to other communities. They have a community area but they don't have a nice outside area.