Assisted Living Community in Lubbock County, Texas

Greg

We visited here. Everything was closed. They had the COVID lockdown, so everybody was quarantined in their rooms. The dining area wasn't open. The apartment was typical, and it was small. They only showed us one, which was a studio. Their two-room apartments were just two studios with a walkthrough, but it wasn't a true two-bedroom place. The place was clean. It was like a typical nursing home. The doors were locked, and you couldn't get out without buzzing. It was more of a nursing-home feel than an assisted-living feel. You couldn't get in or out of the place without somebody letting you in.

PO

We liked The Plaza at Lubbock. It was really nice. The people giving the tour and the nursing staff in general seemed to really know the people that were there and stopped and talked to them. They were really good with them. It's very roomy. It's got a coffee shop out front and different places throughout where they could all gather. Everybody looked clean and happy. It was really nice. My mom has stayed there too for respite twice, five days each time. They're pretty large rooms, so they're not stuck in there. It's like a private room even when there were two people in there. It's really good sized. She didn't participate in activities, but there were options. They went out and ate dinner with other people and she participated more than she would. The facility was great. They had different places with things going on for different groups depending on what was appropriate for each group.

Robyn

I saw Isle at Raider Ranch's assisted living and memory care. The tour guide was great and very informative. It was a great place. The staff was very friendly and knowledgeable. They have a little bit of everything. They have outings and games. They need a little bit of updating. It felt like a home though.

Joe

Isle at Raider Ranch is excellent. Everything is good, and that's the reason why we decided to put a deposit down on them for my mother. The staff did a great job. He showed me around the whole place and answered any questions that I had. There was one lady resident that was doing a jigsaw puzzle, there were a couple of people doing physical activities, and there was a group that was sitting and visiting with each other.

Renee

Brookdale Grand Court Lubbock seemed very nice to me. The people seemed like they really cared about my friend. They helped her get moved in and settled. The rooms were nice, pretty, attractive, and clean. The residents can go to the dining room and order food off of a menu. They have three things on the menu for each meal, and you can pick one of the three. The staff member who showed us around was really helpful and offered us a lot of assistance. The only thing we're kind of frustrated with is they kind of went back on their word about my friend moving in. We were told that she could move in fairly quickly, but two months later she still wasn't able to move in. We were told one thing and then told something different when it came time to move.

Her1213

I have friends that live in Isle at Raider Ranch. Their rooms are small, but nice. It's usually one large room with a bath, or two rooms. It's one of the better senior living communities in Lubbock. The main problem is that the staff is not that great. They have games, and tons of boxes of puzzles scattered all over the place. You can take the bus if you can get a group together to go do different things. Basically, this place is assisted living. I had some friends there with Alzheimer's, and they've actually gotten locked out of the Alzheimer's center. So the staff was not good. They don't keep up with their people very well. The amenities are very nice, and it's impressive when you walk in. It’s beautifully furnished and beautifully designed.

CW

My dad is at Raider Ranch. He enjoys living there. They work with you if there are problems and the food is very good. We are pleased. The staff is very helpful. My dad needs help with showering and dressing, so they do all that. They have a lot of activities and they have an activities director. They take the residents places, they play Bingo, and there are people who come in to do services and entertainment. It's pretty pricey though.

kathy

We moved into Raider Ranch 2 weeks ago. It's very nice and it's in a property that is fairly big, but not really huge to be too impersonal. They have an indoor and outdoor pool, hot tub, gym, library, and pool room. I'm not yet participating in any activities, though. The cleaning crew was very efficient and I'm happy with them.

kathy

We didn't like Brookdale at all, it's old, we're a lot younger than the people there, and I think we would feel uncomfortable there. I didn't like their food at all, some of it were so salty, you couldn't eat it. They had very little activities, they had one little room that was their whole activity department, and it was nothing but a small room with card tables.