Continuing Care Community in Collin County, Texas

Daughter

They do a good sell job but they can’t deliver. Staff is unhappy, food is bad, it’s filthy. We moved our loved one in less than 2 months after placement. Beware.

Jeannie

I thought Sunrise of Plano was very nice and very well kept. The people there were very friendly and very helpful. I went first thing in the morning, and people were just starting to get up and around, so I haven't had a chance to visit it when there are a lot of people out, but everything was kept very clean. I like the rooms. They were very nice. Aside from the pricing being a bit expensive, the only thing was it didn't include cable and landlines, but only Wi-Fi, so you were going to have to spend extra on that. The independent living only provided two meals a day, which isn't a really big deal because most elderly people only eat two meals a day anyway, so that was okay. I liked that they took pets, and they were very good about that, because my mother has a cat. Overall, the facility was really nice. It was very bright, and there was a lot of light coming in. The menu options that they had were really good, and the grounds were really nice. I met four people there, and they were all very friendly, and everyone I met there had a lot of seniority. They had all been with the facility for at least nine years, which I liked. It would be a nice facility for my mom, but her financial fund is quite limited, so I may have to look for some options that are a little bit less expensive.

Joalyce

I went to Mustang Creek Estates. It was really nice; it was beautiful. It was clean, it was new, but they weren't set up for couples. Since I had my mom and dad, it wasn't set up well for that. The staff was very nice, very helpful, and they showed me the whole house. It's a house with rooms in it, and they showed me the whole thing. It was very nicely decorated; it was just a nice place. The rooms were really small.

Beth

My mother is in Brookdale Stonebridge Ranch. So far, it's very, very good. She's very happy. Her apartment is very nice, laid out very well, and clean. I've only seen one meal, and it looked nutritious and well done. Our communication with them is very good. She is bedridden, so she's not using any of their facilities. We're very pleased. She said that she loves the facility, so that makes us very happy.

ReviewerFY#0125

My mother is staying at Mustang Creek Estates. It's worked out really well and they update me weekly. The food is good, her apartment is also good. They have different activities and they also play games. They do various things and physical activities. There's a little courtyard place for them to sit.