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The Heritage at Twin Creeks

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I am a friend or relative of a current/past resident

We did not have a good experience at Heritage at Twin Creeks. It was more talk but no action. When my mom moved to memory care, she walked off property and they put her back in her room, they called us and she walked off again. She walked off twice within an hour. The memory care side was miserable and she had five falls from July through October. They had decent food and the physical appearance of the place was fine. The exterior is beautiful but once you get into a room, things tend to fall apart because they weren't kept up. They had the same thing for activities every day, no change. They need to train staff on how to work with people in general. They have friendly sales staff though.

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The Heritage at Twin Creeks

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I Visited This Facility

A great looking community. I left with a great feeling about the staff that worked there and would recommend this over any other community I toured in the area.

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