I am a friend or relative of a current/past resident
We did not have a good experience at Heritage at Twin Creeks. It was more talk but no action. When my mom moved to memory care, she walked off property and they put her back in her room, they called us and she walked off again. She walked off twice within an hour. The memory care side was miserable and she had five falls from July through October. They had decent food and the physical appearance of the place was fine. The exterior is beautiful but once you get into a room, things tend to fall apart because they weren't kept up. They had the same thing for activities every day, no change. They need to train staff on how to work with people in general. They have friendly sales staff though.
I Visited This Facility
A great looking community. I left with a great feeling about the staff that worked there and would recommend this over any other community I toured in the area.
Tour The Heritage at Twin Creeks
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Description of The Heritage at Twin Creeks
The most innovative assisted living community in Allen Texas is The Heritage At Twin Creeks. We provide premiere amenities and elegant home for active seniors that may need a little assistance. Our community has modern interiors and many windows that allows natural light to pass through.
The Heritage at Twin Creeks has created an environment that is recognized for individualized and personalized services, programming, and care. Spacious and well-designed residences provide all of our residents with both comfort and security.
Our community offers studio, one bedroom, two bedroom apartments and companion suites. All homes has its own senior friendly bathroom, kitchenette, ample closets and climate control. Each home has a big window that gives a scenic view of the nature.
The community has a lot of natural light coming from our windows. You will love the living room with comfortable couches and a stunning fireplace. Our remarkable dining room where residents eat together heartily.
Our specially selected, trained and certified staff are available on site 24 hours a day to provide optimum care to our residents. We provide personalized care to each residents to ensure they get the necessary care they need. We also provide assistance in daily activities and medication management.
We served each resident nutritious and delicious food prepared by our trained staff and chef based on the necessary calorie and vitamins intake. We have prepared activities that are enriching, stimulating and enjoyable to our residents.
Come and live here at The Heritage At Twin Creeks where every moment is treasured.