Nursing Homes Community in Franklin, Tennessee

Linda

We were very excited when we first moved my in-laws here. My father-in-law passed away while they were living there, and they were great about moving my mother-in-law to a smaller place. We have noticed though that the quality of food went down, and it seemed that some of the upkeep of the place went down. What we were really surprised about was we were under a contract of a 30-day notice, and we gave a notice on January that we'd be out by February but they charged us for a full month of February rent, saying it was the tenancy law. We appealed that because we were out before the end of January, so that kind of left us with a little bad taste in our mouths. When my mother-in-law first moved in, they had home helpers which are there, but they're not staffed really well. They used to have people who lived on the property who managed it, and now they don't. There's no front desk that has anybody at it after 8 o'clock at night, so it's more like a glorified apartment building. They had regular trips to shopping and rides to the doctors. My mother-in-law was actively involved in a book club and she would go down and play Bingo, and when my father-in-law was alive, they'd both go down to karaoke, so that was all good. The facility was pretty nice, but when she moved out, I found roaches in her kitchen. They were always very appreciative of everything that you would tell them. They're way overpriced though.

Linda

My parents have been living at Brookdale Franklin for a little over three years. It's been fabulous and they really have been great. The staff is very attentive and caring. They have a personalized living service that you can hire somebody if you need extra things done. They have someone at the front desk 24 hours a day. Even though they're living independently in their own apartment and their meals are made for them, it feels like there are always watchful eyes on them, which I think you need to have if you're going to cater to the elderly. The rooms are very comfortable and great. We got to sign in during a time where they were doing a special that your rent would never go up as long as you lived there which was a great deal. Since my parents moved in, they repainted and re-carpeted their place. They have weekly trips if you want to go Walmart and Kroeger. As far as the facility, they actually have a little theater room that probably 30 people can sit in, which makes it really nice because it makes you feel like you've almost gone out on an outing when you're not driving anymore. The food is very good and I have been very impressed. Another nice thing is they can use the laundry facilities anytime they want.

Jack

Brookdale Franklin is fine, everything looks great and clean. They have bus tours, movies, trips to the grocery store and that sort of thing. Our room is fine, it's a 2-bedroom and 2-bath with a living room. By definition, the apartment is small. We have a common dining room which is a nice place to go to. The meals are okay. They're providing food for our age group and the variety of people that we have, and it's going to be pretty bland. Overall, it's pretty good value. They maintain the facilities very well, I see the maintenance going around all the time. I would advise for others to personally check out this community, and not rely on reviews. The residents are very friendly people.

Peggy

We toured and it was very good, and it's got a homey feeling to it, and not an institution. The food is very good, the dining area is welcoming and very nice, and they have scheduled activities every day.

Robert

It is a pretty good place, and the staff is fine. My first impression when I went there was it's like moving into a farm house. The dining area is OK, although it's just a bunch of tables. They have a lot of activities for the residents, like nurses who come in and talk about different things, documentaries, exercise classes, and a little bit of everything. They also have puzzles and bingo, and a library.