9 Continuing Care Communities in Dupage County, Illinois

Julie

On the positive side, the facility does have a nice layout, is clean and the residents seem to enjoy the food. However, the negatives out way the positives. Since Jaybird has taken ownership , they have been unable to maintain a director of nursing, have reduced staffing to minimum, sometimes they operate understaffed especially on weekends and holidays. They often run on agency staffing who have no knowledge of the residents and their needs. Also there is a lack of engagement and activities to entice their residents, which as observed leads to a quick decline. There is no social director on the weekends and residents are mainly placed in front of a tv , which may or may not have an engaging show or the volume turned up! Based on experience , I would not recommend this facility until they can improve their permanent staffing and provide more engaging content for the residents.and families.

Kerri

My mom was there for first for rehab, and then for long term care and I can\'t compliment them enough...from the reception staff to the nurses and therapists; they were all so friendly and helpful. It was a very positive experience.

Sharon

My mom was a resident of Burgess Square Healthcare Center, and it was nice. We couldn't see her because of COVID, but the people that I interacted with were very nice too. My sister and I didn't know what to do, and they were very helpful. They arranged everything, and kept us updated every day because we both couldn't be around. She was in a private room and had it all by herself. She started off on a walker and then to a two-person assist. I think it was just because my mom's health declined. The facility was also clean. They had tables and chairs that they were bringing out for spring, and a little grass and stuff around.

Thomas

My mother is in Sunrise of Bloomingdale. The care is fine. I talked to the caregivers, the nurse, and the manager. Everyone is doing very well, except she's not crazy about the food. She forgets to order from the menu, so they've been ordering for her. One of her caregivers is going to go every day and help her order lunch. She has a studio with her own furniture, her own TV, and an easy chair. Right now, just about everybody is assigned to their rooms because of COVID, but they're supposed to open up in the middle of April when everybody has gotten their shots. It's a really nice and comfortable place. They have several rooms, a cafeteria-style eating area, and right behind the building there is a forest preserve, so it's very pleasant. I haven't been allowed in the building. I've only looked at pictures, but the communication is very good. It's only been three or four weeks, but so far, it's OK. She has very pleasant caregivers. She has two very pleasant women who take care of her.

Grant

This community is fantastic! My father absolutely loves it here. The staff are very helpful, and they have kept all of their residents safe through COVID-19. If you are looking for a place for your loved one, look no further!!!