Memory Care Community in Forsyth County, Georgia

Tracey

We had 2 family members in this residence and had to move both due to sub-par care. The first resident was improperly cared for after a fall and forced to stand on what ultimately was a broken hip. Reports of the incident were then inaccurately reported to the home office. Multiple attempts to work with the home office resulted in no returned phone calls and no corrective action. The point of contact for the family was never notified and the resident had to call directly to reach the family. The second family member was in memory care and moved due to lack of hygiene care and the facilities inability to stop a male resident that continually entered her room and scared her even after multiple requests from the family to care staff. Facilty often had a bad smell unless it was just after cleaning day. Most of the staff were friendly but there have been lots of turnover and they were using contract staff not permanent employees for many roles.

Ellen High

My mother has been a resident for 7 months and loves it! Staff excellent and treats residents more like family than clients. Very attentive and address any concerns immediately. She loves the food, the activities and the socialization! We couldn’t be happier!

Mindy

We visited Mallard Ridge Assisted Living, and the lady there was the very best and most informative, but the actual facility itself was the least pleasing to us. It was just darker and not as airy. They had a single room to offer, and it was clean but small. They had a central recreation-type room, and we met the activities coordinator. They had a little garden area out in the middle there, and it was nice in that regard. They also had a piano and rocking chairs out front, but when I say "out front," it was pretty much the highway out to the front; you were looking overall out onto the highway.

Mindy

Clemmons Village II was at the top of our list. The staff and everything was very, very nice. The facility is what we really liked because it was very open and airy, and the halls were very bright. There was just a lot of natural sunlight coming into the place. They only had a studio type of room. We also met the activities coordinator, and they had a very similar schedule and activities as a lot of the places we saw, but what really made this place stand out was that they had much more space in which to do the activities.

Ronald

Mom will move into Forsyth Court after rehab. We went there to get all the paperwork and give the money for the first month. We worked with Chad. First of all, he dropped the cost of the room for me, I guess. The people seemed really friendly -- everybody we talked to -- and it seemed like a nice place. It looked fine; what I've seen was good. I liked the two game rooms and the two courtyards. It just looked fine. Everybody we talked to was nice. Chad and I talked to a couple of the cleaning ladies there, and everybody seemed friendly. I know they have a TV room, they're pet-friendly, and I saw the barber/beauty shop. It looked good. It felt homey.