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I have a relative in this place. The facilities are new and nice. But the service is very poor. Extremely understaffed and poorly managed. Patients buzz for help and wait for hours. 90% of the time there is no response. Even the emergency pull elicits no response. Their disorganization has led to patient meds getting messed up. The director has been notified many times but she makes excuses, even blaming the patients, but the problems remain unresolved.
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