Brookdale New Port Richey

Nov 3, 2017 | Reviewed by Anonymous

I Visited This Facility

Brookdale New Port Richey was terrible. The rooms were horrible and filthy, the place was atrocious. I wouldn't put my dog there. The staff members were friendly at least.

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Sep 28, 2017 | Reviewed by Dee

I Visited This Facility

I toured Brookdale and it was not the safest facility. They have long motel rooms with a walkway open to the winds and rain. They have rails on parts of it, but a wheelchair could fall. I don't think old people should be going up and down this area. However, they're revising and updating their memory care, which would cost another $1,500 on top of the $3,000 a month. You need to pay for every step of care needed. The rooms were a nice size, and they had a nice, big, open cafeteria area.

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Provider Response

We appreciate you taking the time to share your feedback with us from your tour. Your feedback has been passed along to our management team for review.

Aug 25, 2017 | Reviewed by Anonymous

I Am A Friend Or Relative Of A Current/Past Resident

I think things could be handled a little bit better at Brookdale New Port Richey because things aren't getting done as well as they could be at times. My mom is in assisted living, and my dad's in memory care. My dad gets full care since he's in hospice and they're in lockdown. I have to stay on top of things. The staff members are extremely nice. My mom complains about the food all the time since she doesn't feel it's healthy food. The facility is nice.

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Jun 16, 2016 | Reviewed by Visitor

I Am A Friend Or Relative Of A Current/Past Resident

Brookdale New Port Richey is well staffed and has an outside area for memory care, tai chi, and all sorts of games. The staff is great. The memory care part could be updated a bit more, but they take really good care of Dad.

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Jun 16, 2016 | Reviewed by Visitor

I Am A Friend Or Relative Of A Current/Past Resident

It was an easy transfer for my mother from the other Brookdale, and they eliminated the large fee. The room that my mother has is affordable. They have lots of activities and beautiful grounds. She is very happy and seems to like the food. Everybody is super nice.

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Mar 28, 2016 | Reviewed by Visitor

I Visited This Community

I visited Brookdale. They had good people who were very attentive and informative. The lady that I met was very nice, cordial, and answered all of my questions. The facility is clean, and its surroundings and rooms were good.

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Mar 24, 2016 | Reviewed by Visitor

I Visited This Community

I didn’t think Brookdale was very clean when we toured the whole facility. They have multiple cafeterias, the activity room was disorganized, and very small for the size of the facility. The rooms were far away from the cafeteria. They have arts, and crafts.

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