1 Continuing Care Community in Lubbock, Texas

Greg

We visited here. Everything was closed. They had the COVID lockdown, so everybody was quarantined in their rooms. The dining area wasn't open. The apartment was typical, and it was small. They only showed us one, which was a studio. Their two-room apartments were just two studios with a walkthrough, but it wasn't a true two-bedroom place. The place was clean. It was like a typical nursing home. The doors were locked, and you couldn't get out without buzzing. It was more of a nursing-home feel than an assisted-living feel. You couldn't get in or out of the place without somebody letting you in.

PO

We liked The Plaza at Lubbock. It was really nice. The people giving the tour and the nursing staff in general seemed to really know the people that were there and stopped and talked to them. They were really good with them. It's very roomy. It's got a coffee shop out front and different places throughout where they could all gather. Everybody looked clean and happy. It was really nice. My mom has stayed there too for respite twice, five days each time. They're pretty large rooms, so they're not stuck in there. It's like a private room even when there were two people in there. It's really good sized. She didn't participate in activities, but there were options. They went out and ate dinner with other people and she participated more than she would. The facility was great. They had different places with things going on for different groups depending on what was appropriate for each group.

Robyn

I saw Isle at Raider Ranch's assisted living and memory care. The tour guide was great and very informative. It was a great place. The staff was very friendly and knowledgeable. They have a little bit of everything. They have outings and games. They need a little bit of updating. It felt like a home though.

Joe

Isle at Raider Ranch is excellent. Everything is good, and that's the reason why we decided to put a deposit down on them for my mother. The staff did a great job. He showed me around the whole place and answered any questions that I had. There was one lady resident that was doing a jigsaw puzzle, there were a couple of people doing physical activities, and there was a group that was sitting and visiting with each other.

Renee

Brookdale Grand Court Lubbock seemed very nice to me. The people seemed like they really cared about my friend. They helped her get moved in and settled. The rooms were nice, pretty, attractive, and clean. The residents can go to the dining room and order food off of a menu. They have three things on the menu for each meal, and you can pick one of the three. The staff member who showed us around was really helpful and offered us a lot of assistance. The only thing we're kind of frustrated with is they kind of went back on their word about my friend moving in. We were told that she could move in fairly quickly, but two months later she still wasn't able to move in. We were told one thing and then told something different when it came time to move.