Our experience with The Villages lack of care was horrible. I do not use that word lightly. Response time for nurse "calls" typically took an hour or more. And there were times that no one responded at all. The Administrator interaction from Alex, was hostile regularly. And Erica from the business office, in a word, was a bully. If my friend and resident didn't have someone as an advocate there regularly, she would have died prematurely many months ago. Also, the Director of Nursing, Obi, exhibited abusive behavior towards her and other patients that we witnessed. Do not place your loved one in the care of this place!

Wilford

October 15, 2020

I am/was a resident of this facilityReview of The Remington at Valley Ranch

My wife and I have lived here 18 months. The staff have helped us make the transition from a home to a home for the elderly. I am a retired pastor. They have given me the opportunity to serve and conduct religious services. Both the staff and the residents have received and affirmed my wife and me. We love our apartment. We have a 2-bedroom, and it's very nice. We're under quarantine now, the whole place is. I have no qualms about what they do. Overall, the food is decent and very good.