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The Birches at Harleysville

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I Visited This Facility

The Birches at Arbour Square had a program for Alzheimer's caregivers. I didn't meet any of the staff in any depth, but it seemed like a nice place. If it was been closer to me, I would've given it some more thought. My mother has pretty far advanced Alzheimer's. They had a music program that integrated music with activities. The rooms seemed nice. When I went there, I was supposed to have an appointment, but something got mixed up and the person that was going to give me the tour was not aware of that.

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Provider Response

Thanks so much for the 4 Star review! I’m sorry that we weren’t better prepared for your visit. If you haven’t already selected another community for your Mom, I’d encourage you to come back and talk to our Daybreak Director and other caregivers. We’d love the opportunity to show you why The Birches at Arbour Square would be “worth the trip”!

The Birches at Harleysville

| Reviewed by

I Visited This Facility

The Birches at Arbour Square was very nice, but it was not for us. They don't have enough amenities. The rooms were too small, and it felt like being in a hotel. The furnishing was sparse.

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Provider Response

Thanks for taking the time to visit The Birches at Arbour Square. You aren’t the first person to mention that the environment reminds them of a hotel, but it is usually a positive comment. Where else can you have your bed made daily, meals prepared and beautiful common areas to lounge and gather? The furniture provided by The Birches at Arbour Square is pretty typical of personal care communities. However, we strongly encourage residents to bring items from home that will personalize and make the apartments comfortable ~ picture frames, a favorite chair, desk or dresser can make all the difference when helping residents get settled. Good luck in your search!

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