Independent Living in Westerville, Ohio

Brandie

I'm really happy with them. They have been really attentive. My father's room is always clean and tidy. They have people going in a couple times a week to clean up after him and get his trash. I've been pretty happy with everything. They have different crafts and take the residents out to do things. My dad is a picky eater, but he loves the food. They've done everything they said they were going to do, and my dad hasn't had any issues. My dad is in assisted living, and he has a level 1 care where they give him his medication and check on him. They contact me if anything's needed and keep me updated on everything as far as medication, what my father is doing or if he's not feeling well. They're putting new carpets down and revamping the whole interior.

Michael

My mother had rehabilitation at Heartland - Uptown Westerville. They did a good job, and it's a good place. The staff was helpful most of the time, but sometimes I wasn't too happy because she would hit the button and it would take a while for somebody to get there. The food was good, but she always ate in her room. They had bingo and they had a dining room for people who can get there to eat.

CW

My visit here went very well. They answered all my questions and I got a tour of the facility. It made a good impression and the staff was very friendly. The studio apartment I saw was adequate and seemed well-equipped. The place seemed well-planned and adequate for the needs of the residents.

Karen

I toured the community. The person that showed me around was very helpful and gave me a lot of good information. It was a good experience. They showed us a studio and a 1-bedroom, which were a good size. They both have a kitchenette. They provide food, laundry, general assistance with bathing and walking, assistance to get around, and help with medication.

Lisa

It looked open, clean, and welcoming. The guide who gave us the tour was very personable and straightforward. The dining area seemed very nice, and the tables were set for four to get the residents chatting. When we were there, it was all set up and ready for the next meal.