1 Community in High Point, North Carolina

Chip

Pennybyrn is all about looks not care...especially in the Assisted Living and Memory Care Units. IN those units they might have 1 LPN (in a building with over 100 patients) and the rest of the staff is a mix of Practical and just \"clean up\" staff. These LPN make day to day and moment to moment medication decisions and healthcare decisions with little supervision and will medicate just to quiet patients so they don\'t bother them. Pennybyrn really just seems to want the Independent Living customers that they charge a arm and a leg for. My mother has been there over 8 years and honestly while the grounds and facilities are super...the actual patient care has been constantly understaffed and not very good. The much less expensive home my mother-in-law is much smaller and doesn\'t look nearly as \"swanky\" with old buildings BUT they provide twice or better care of the patients and have their priorities correct. We constantly are trying to get Pennybyrn to communicate better, have better staff and improve communication with the responsible family members....to no avail. Now Pennybyrn is almost doubling their independent living but boy will all those people be disappointed when the day comes to move to a higher level of care.

Dorothy

It is wonderful. It's comfortable, everybody is warm, helpful, and I've enjoyed it a lot since I've been here. I'm satisfied with the activities, they provide quite a few, you just decide which ones you're going to do. I'm very pleased, so far it's so good. They have exercises in the morning that I enjoy, they have games like bingo, and they have worship services on Sundays that I like, and on Sunday evenings they have sing-alongs that I like. They also have like horse races, happy hour, Scrabble, they have a lot going on. The food is very good, they serve a good helping. I can't eat everything they give me, but I just have to eat what I can. The staff is very helpful, pleasant, and friendly. So far I'm very pleased with everything that's going on.

Carey

We visited Brookdale High Point North when my sister-in-law was in their assisted living. My sister-in-law liked to play bingo, and they were very kind to her. One of the last times that my wife was there she went and told the nurses or aides, the people on the floor, that she thought her sister was having a stroke. She had to go back to them a second time later on and tell them again. That's when somebody finally came. The building itself is just beautiful, and my sister-in-law enjoyed the food.

Anjie

The rooms were spacious and clean. My sister-in-law was very happy with what she saw. The staff was very friendly. They greeted us when we were there, and they were very helpful and attentive to our questions. We saw two ladies engaged in a physical activity as they were watching an exercise video. The dining area was clean, spacious, and inviting.