Continuing Care Community in Guilford County, North Carolina

Chip

Pennybyrn is all about looks not care...especially in the Assisted Living and Memory Care Units. IN those units they might have 1 LPN (in a building with over 100 patients) and the rest of the staff is a mix of Practical and just \"clean up\" staff. These LPN make day to day and moment to moment medication decisions and healthcare decisions with little supervision and will medicate just to quiet patients so they don\'t bother them. Pennybyrn really just seems to want the Independent Living customers that they charge a arm and a leg for. My mother has been there over 8 years and honestly while the grounds and facilities are super...the actual patient care has been constantly understaffed and not very good. The much less expensive home my mother-in-law is much smaller and doesn\'t look nearly as \"swanky\" with old buildings BUT they provide twice or better care of the patients and have their priorities correct. We constantly are trying to get Pennybyrn to communicate better, have better staff and improve communication with the responsible family members....to no avail. Now Pennybyrn is almost doubling their independent living but boy will all those people be disappointed when the day comes to move to a higher level of care.

Pat

Spring Arbor of Greensboro is an excellent place. My mom is a resident of that place for three months now. It is a beautiful place. Everything about it is fine. The food is wonderful. The people are wonderful, and the care is wonderful. I cannot say enough. It is an excellent place, and I want my mother to stay there. It is an apartment type with one bedroom, a kitchenette, and a living room. They have all kinds of activities, but she is limited in what she can participate in because of her needs. They have an activities director. They just recently opened visitations up if you had your covid shots. You have to sign in and you have to answer questions to get in. They were taking temperatures and only one person at a time could come in and visit. My mother says the food is good. It is easy to get around. It is laid out and nicely planned. It is all in one level and easy to get from front to the back. The place is a little pricey.

ReviewerRD021021u

My father is in Brighton Gardens of Greensboro. It's a clean and modern place. I am not there all the time. I live in New Jersey, and my father is down there, so we haven't had a whole lot of comments about the staff. If there are issues that are statewide about COVID, they will send notifications of their changes and their policies, but as far as my father's personal care, there are no interviews. It's probably not fair right now because everything is in lockdown -- well, in these nursing homes in North Carolina anyway. There had been quite a bit of activities beforehand, but during COVID, they have limited everything, and there are no group gatherings. They are doing everything they can to keep it from spreading and to keep any cases of COVID out of there, so there are very few social activities going on -- but that is because of COVID. It was good when they gathered in the dining hall, but now they have to deliver the meals to their rooms. Also, the food is not as fresh or of the quality it was when it was delivered straight from the kitchen. My father's studio room is nice. It's got a bathroom and a little kitchenette, and it seems to be perfectly adequate for him. There seem to be so many restrictions with what they can do, and it is not good for the residents because they can't go around and meet with everybody else. However, from that aspect, it's great that they are in a place where it is safe, and there are nurses around if there is a problem.

Dorothy

It is wonderful. It's comfortable, everybody is warm, helpful, and I've enjoyed it a lot since I've been here. I'm satisfied with the activities, they provide quite a few, you just decide which ones you're going to do. I'm very pleased, so far it's so good. They have exercises in the morning that I enjoy, they have games like bingo, and they have worship services on Sundays that I like, and on Sunday evenings they have sing-alongs that I like. They also have like horse races, happy hour, Scrabble, they have a lot going on. The food is very good, they serve a good helping. I can't eat everything they give me, but I just have to eat what I can. The staff is very helpful, pleasant, and friendly. So far I'm very pleased with everything that's going on.

Carey

We visited Brookdale High Point North when my sister-in-law was in their assisted living. My sister-in-law liked to play bingo, and they were very kind to her. One of the last times that my wife was there she went and told the nurses or aides, the people on the floor, that she thought her sister was having a stroke. She had to go back to them a second time later on and tell them again. That's when somebody finally came. The building itself is just beautiful, and my sister-in-law enjoyed the food.