10 Continuing Care Communities in Charlotte, North Carolina

Lisa

My grandmother is at Brookdale Charlotte East Independent Living, and the number-one best thing about it is the staff. They have a tremendous staff who cares a lot about their residents, and that makes all the difference. I highly recommend the facility. It is not in a very nice location, though. It's kind of in the bad part of Charlotte, which is why it's one of the most affordable options, and the facility itself is very old. It's an old building, but it's not run down. They take care of it, but there have been a lot of issues over the years about water or outlets not working -- you name it -- and it's just because the building is probably thirty or forty years old. I'd give the layout of the facility a "five," and I'd probably give the cleanliness a "three" or a "four." The other complaint I have is they keep raising the prices, which I think happens everywhere. Once or twice a year they increase the rates, which is really disappointing for my grandma, who is on a fixed income. The activities have been limited since COVID, but they used to do outings and go out to restaurants one night a month. Sometimes they do field trips, like going to a museum, festival, or fair. They still regularly go shopping right now. A majority of their residents are still very mobile and still pretty active, so they try to keep them as busy as possible. Whenever I go every holiday, they're having parties, guest speakers, musical performers, and instrumental groups. They also do all kinds of crafts, exercises, and plenty of games, and they try to make big parties out of sporting events. Before COVID, they did a lot, and I think they're trying to bring some of that back. It's just been hard because there are still a lot of protocols in place.

Kathy

Shads Landing is a nice place; I like it. It's clean and they have a lot of activities. They had movies, played games, had a pool table with a large dining area, had chapels, and had a little gym area.

Kathy

I like Brookdale Charlotte East. They have a 24-hour courier service which I liked; there's someone on staff 24 hours a day. We sign in and out and they know who's on the property and who is not. We tasted the food and it was good, the apartments were good as far as the size and the closet sizes were large. Anyone who we saw or spoke were nice people. They have movies, exercising, a hair salon, a chapel, a bird sanctuary in the back that had cages and everything; it was really pretty and I like that.

Pam

I visited Brookdale South Charlotte. The people were nice, and it was a nice facility, but I just did not get the feel of home while I was there. They are very nice; they offered to help us even if we don't go to their place. They have a whole-month, full calendar of activities for the people to do. They were very personable. They also always decorate for every holiday, or they let the tenants do that. They honor their veterans by putting their pictures on the wall, and they do that for all the veterans living there.

Tyra

We toured Carmel Place. It's a really nice tour, a beautiful facility, and the staff was great. They showed us around. Mother liked the layout and things of that nature as well. The staff was very friendly, very detailed, and very knowledgeable. We looked at a model or a guest suite. They're more like apartments. It's very easy to move around.