Brookdale Wornall Place

Warnetta

My cousin moved into Brookdale Wornall Place last week. It’s excellent, and I liked it. They have happy hour once a week, field trips, and trips to the store and their doctors' appointments. They pretty much take care of their needs. It’s very nice, very clean, and the food is definitely a 5, he loves it. I think they need an orientation period for new arrivals, because they tend to be a bit confused or depressed because of the move.

AG

My mother was at Brookdale Wornall Place. She started in independent and was moved to assisted. That's pretty much where my frustration as next of kin began. She moved from assisted living at another facility, and my mom took a not next of kin person because she wanted out of the other place so badly. They accepted her into independent living with support, which on her file it was clear she belonged in assisted living. It's a struggle because I'm getting calls for falls and things like that which if you're an independent, you don't do. She is still her own medical decision maker, but still had they looked at her file, there's my signature and not the friend she took with her that day. I'm surprised I didn't get a call or anything when everything else has my name on it. She moved in and only a few months later, she got seriously sick like close to death and was admitted to the hospital. They said she needed to be out in 10 days and I went off. I'm like she never belonged in independent and why are you saying she has to leave instead of offering to move her to your assisted because they had assisted living, too. All I'm told is, "We legally have the right to do it." I'm like, "You know what you're doing is shady whether it's legal or not." The fact that you keep repeatedly saying "we're within our legal right," that means you consulted a lawyer. You can't put someone out when they're in the hospital fighting for their life. I will support a move to assisted living because that is where she belonged all along, but you're not just gonna kick her out because she got sick once. I wanted to move her then because I just felt if you're the type of place that will do that, she didn't belong there to begin with. It's a pretty nice facility. They moved her to assisted, but jacked up her rent so much it was no longer affordable, so then she had to move. She thought the food was okay, she thought the activities were okay, and she made really great friends. There's a lot of turnovers, so she would get attached to a CNA or certain caregivers, but they were never there long.