Memory Care Community in Wayne County, Michigan

Vonnie

From the beginning the staff was never available. When they were they were antagonistic and unprofessional. They come in your apartment all hours if they day and night without knocking. The manager uses gas lighting techniques to accuse you of being a nuisance tenant so she can evict you. No help from housing or the management company. If you enjoy your freedom and security i do not recommend this place.

Sam Awada

Ok size, dirty, not cleaned consistently, old and far away from activities. Too many people to feed so it’s always a wait for food, then it’s cold. Not enough employees. Pool Always broke and cold water. Don’t expect to get in to visit always as not enough people to check you in. Place not kept up over the years so by the time new owners get it looking good again it will be years. Doesn’t feel safe so close to Detroit.

Dan Posthuma

Our mother was a resident at Independent Village of Plymouth for 5 years. While there, she enjoyed a warm and welcoming christian atmosphere, comfortable facilities, exercise class and a wide variety of social activities throughout the year. Mom was also blessed to have friendly, supportive \"neighbors\" surrounding her. She was able to transition from \"independent\" to \"assisted\" living all while remaining in the same familiar room. Administration and staff went above and beyond in making all residents comfortable, giving them attention, dignity and friendship all while caring about the details of their daily lives! We are grateful our mom was able to receive the care and personal attention she needed during her stay at IVP.

Caring Daughter

My mother has been there almost a year and is choosing to move. Everything went downhill. Short staffed, dirty, dining room closed for half of the facility for a period of time, forcing them to eat out of styrofoam w to-go plastic silverware. My 87 year old mother was asked to serve food last night!! She can’t get out of bed due to exhaustion from helping in the dining room, for hours. When she called me, I was dumbfounded. She was in pain from standing so long, serving food to her fellow residents. We are so angry and disappointed. I can’t wait to get her out of there.

TB

The staff is very polite, med team is always short handed ,the aides are very impatient. The food is ok, breakfast is terrile,terrible, the price we pay they should be able to fix better meals, sample of breakfast scoop of eggs ,1 slice of toast, another day pastry orange,banana,. This is unacceptable these people need more balanced meals every day.