Assisted Living Community in Middlesex County, Massachusetts

Lisa W

Poor leadership at Executive Level is leading to fee increases for care not being dispensed. Recommendations for memory care by staff members that do not possess the qualifications to do so. Lack of activities in memory care except in cases when corporate is on the premises. An entire week passed by without any detergent to clean residents clothes. A small point in the scheme of bigger concerns. However with that amount of money being charged that should never happen. High employee turnover, leading to lack of consistency in resident care. Do not place your loved one here

L. Martin

My mother-in-law passed away recently while living at The Residences at Paine Estate. On December 7, 2023 her room was deemed by the Wayland Board of Health as violating Article II of the State Sanitary Code 105 CMR 410.00 "Minimum Standards of Fitness for Human Habitation." The room was covered in mold from a leak.

Adrian Tarr

It was a wonderful visit it was readily apparent that my aunt and uncle were receiving the best if care.

Anthony

My mother-in-law was recently a resident at Maplewood at Weston and her stay couldn’t have been more pleasant! The facilities were very well maintained and every member of the staff was extremely polite and courteous to her and our family when we came to visit. She loved the property especially the gardens. I highly recommend Maplewood at Weston

Stephen Roche

The staff were amazing couldn\'t think of a better or safer place for my parents

Wendy

My mom will be moving into Benchmark Senior Living at Chelmsford Crossings. Everybody was nice, it was very clean, and they have a lot to offer my mother. The apartment was beautiful, it was immaculate, and it had everything that she needed to be comfortable. When I visited the facility, they had an orchestra in the group room, and they were playing. The guests were listening to the songs. The dining area was very nice. They have a beauty shop, and on each floor, they have a family kitchen where I could go in and cook dinner for my mom if I wanted.

Kathleen

I chose Wood Haven Senior Living because it is full memory care; it is not a memory care unit within an assisted living facility. The facility is set up like a neighborhood, so there is a coffee shop, a movie theater, and a sports room inside. It's large, and they have the run of the whole place, as opposed to just a small section within a larger assisted living. I just like the whole theme of it -- that they are able to walk a lot more because they're not restricted to a small area, and it has a lot of features that I think are very good for somebody with dementia. My husband has only been there for about a week and a half now, and he seems to be doing very well. The staff members are extremely professional, very thorough, extremely well trained, and very compassionate, so I'm very delighted. I said to the executive director that my husband is a former businessman and he is probably not going to work on projects, but she said, "We have several people like that here, so I'll just add an extra chair in my main office, so that they are welcome to come in and sit at my desk, and we can give them things to do." She also said, "We view this place as their home and we're the visitors -- and we're here to make every day wonderful for them." They have that mentality that the residents are first, it's their home, and that all the staff who works there makes sure that they feel like they're at home. My husband has a private studio, which is quite ample in size. We were able to fit in a full-size bed with two nightstands and a recliner, and there is a lot of closet space. They all have double windows, so they get a lot of natural light. He is facing the woods, which he actually likes because he likes to see nature and stuff like that. The room is very well done, and they have DIRECTV and wireless, so if he wants to enjoy something in his room, he can. There is so much thought that has gone into the way the facility is set up that is just amazing. The activities are very good. They fall in line with pretty much the standard that most of them have. My husband loves doing the exercise, and they have all the games, too. He is on the younger side, but there are several men his age, and they all like to gather and read their newspapers and talk about the articles up in the front with the receptionist. It is nice and sunny up there, and that seems to be what they love. Also, they're much more economical than other facilities I looked at.

M.J.

My mom will move into The Residence at Freeman Lake. They seem like really caring people, they have a really nice room that she's gonna be staying in, and they like to keep it nice and clean. Everything is really clean in there, and they seem to be really nice to the patients. I have a friend there, her father is in the assisted living side, and she was telling me it was a really nice place for themselves. I'm hoping that it works out for Mom. They have all kinds of activities to keep her busy during the day so she'll sleep better at night. I've had some of their desserts, cookies, and cakes, but the food is really, really good. They have some good chefs in there. The room that she's getting is really nice, they have big windows, she can get a lot of light in there, and a nice bathroom.

M.J.

Wood Haven is more like institutionalized. They try to keep them busy doing activities and stuff, but it was more of a hospital setting. Everything seemed to be pretty good there. It wasn't as clean as I would want it to be. It wasn't bad, but it wasn't really good. The rooms looked pretty nice on video, but I really didn't get to go back inside to where the patient's room was because of COVD-19. We were inside, in the front entrance way, and around where they had their meals. They had a little library, they had like TV rooms, they were big on letting the people walk around, and they had one music room where they played music and stuff. The staff was pretty nice.