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The apartments at Sunrise of Severna Park were very nice, and everything is modernly equipped. The staff was very pleasant and the grounds were really nice. They're located right across the street from a community center, right next door to a public library, and within walking distance from restaurants. The rooms I saw had brand-new appliances, granite countertops, and it was very clean. They have various sizes to choose from and I felt that their 1-bedroom is a big room for a 1-bedroom apartment. The environment is very peaceful and calm. I thought their pricing was expensive, but I wasn't surprised because Severna Park is a very expensive area.
We checked out Sunrise of Severna Park. The place was wonderful. I see no negatives at all about it. It's just the cost was way out of my father-in-law's price range. The staff was very nice and very friendly. The dining area looked very nice. They had a food bar and all kinds of things set up in their cafeteria. We got a list of things they do and from what I could tell, they do a lot of activities. They take people out to places on their buses. They offer transportation. The location was very good, and it's very easy to get to. The food looked good, smelled good, and looked healthy. It's a very clean place.
Horrible experience with poor management. They care more about the community dog, "Buddy" then they did for my mother. DO NOT GO THERE.
Beautiful place. Knowledgeable, caring nurses. Assisted Living, however is poorly run and understaffed. The care managers often work double shifts. Residents pendants, a call for assistance, were not answered in a timely manner. Services were not always given. Our concerns were ignored, and they did not keep promises they made. Very disappointed, expected more, especially for the cost.
We’re sorry to hear that you did not have a positive experience in our community. We care deeply about the safety and well-being of our residents and welcome you to share additional details with us. Please contact us so that we may learn more. –The Sunrise Team
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