Memory Care Community in Mount Airy, Maryland

Christina

Our tour of Warm Heart Family Assisted Living was very well done. They checked out things and they understood what I needed. It was very nice. The residents all seemed very happy to be there. It was a good experience. My stepson just had his shoulder replaced and he was so impressed that he thought that maybe he would go there for recuperation. They had horses out there. It's scenic and nice. They made sure that we did all the right things to get in there. It couldn't have been any better. They were cooking when we got there, and it smelled good. The grounds were absolutely beautiful, and they pointed out that they show horses around there. Everything about it was good. We talked about the tub, and they found me a walk-in tub and a walk-in shower. For a place that's small, they were very adaptive to my needs.

TDR

Warm Heart Family Assisted Living was kind of secluded and in a somewhat hidden location. If you have a patient that's a wanderer like mine, I'd be worried because there were no streetlights and there were a lot of trees around. The rooms were average, and the place was kind of tight, but the staff was very nice. The shared rooms were too small to be shared with another person. The money that I'll be paying was a little bit much considering the location and the amenities.

Fay

I had my dad at Lorien Mt. Airy. They've grown since then and they're very clean, very nice, and very professional. The front desk was awesome. It's a good place if you need to utilize a facility like that. I have nothing negative to say about them. They're good people. All the people that live there are happy. Everybody is cordial to each other. They have activities going on all the time. They have a dining room and it's clean and nice.

Ann P.

I felt Warm Heart was very rundown, not kept well, but the place was close to us. It was trashy outside and inside. It looked like they gathered furniture from a yard sale and threw it all in there. The staff was very nice.

Deb C

I did not like Warm Heart Family Assisted Living. It was not nice or clean at all. It was not a good tour; they were not ready to show us the place and were not professional. It was also hard to find. It was not a place for anybody handicapped because there were stairs and no wheelchair rails at the front. It looked like a house with rooms in it that were rented out.