Memory Care in Indianapolis, Indiana

Maria

We are in Neighborcare at Chapel Hill. It's a great place. We love it. It's beautiful. Our room is very nice and clean. Everything's clean, nice and brand new. The food is great. We have a swimming pool, an exercise room, a place for therapy, a library, a laundry room, and a cafeteria. Everybody's nice, excellent, and professional.

JJ

I'm at Southpointe Healthcare Center. We don't have rooms like in the assisted living. It's basically 100% care here, and they have nurses on-duty. It's pretty much like a nursing home, and I'm here for long-term care and rehab. Due to my stroke, it kind of took away my ability to walk. They say I will walk again with proper therapy, but they don't have a timeframe on it. The rooms have a flatscreen TV, a small closet for clothing, a dresser and drawer, and a nightstand with two drawers, so it's not very big. There are at least 25 rooms on my wing, but they have three different wings. They serve our meals, breakfast, lunch, and dinner, and they have snacks available. They provide non-refrigerated items like chips or something like that, and they provide drinks like soft drinks, and coffee in the morning. They take care of your medication, and they assist with getting out of bed, and showers two times a week. They have on-site therapy, a beautician on-duty, and there's a bathroom in our room with a mirror. The occupational therapist helps me pretty much to shave, and the CNAs assist you with bathing twice a week. We have fun activities, card games, and bingo. There's a big screen TV, and they allow us to congregate in the dining hall and watch different movies, but we've been quarantined to our rooms for the last month. They also stated that there were zero cases of Corona patients here. They're giving us the nasal swab testing twice a week. They're pretty adamant about keeping it to where it is, and we don't allow visitors right now. It's a beautiful place, clean, and nice. The food is pretty much what you can expect. It's like a hospital setting in here. I'm only 55 now, and this is not how I want to live even if it's not long term. If there was a senior assisted living apartment community situation here, I would stay. It's not bad, it's just to my mental therapy, I'd like to be in a more home setting. There's a skeleton crew as far as CNAs and QMAs, but other than that, the quality of care is above average. There aren't enough people to answer all the call lights in an expediate manner. Other than that, if they had full staff, this place would be rated a 5/5. I don't have anything bad to say about it. The staff is very respectful, cordial, understanding, and patient with you, but we have to be patient with them too because they don't have full staff to answer everybody's call light in a fast manner. They don't really season the food here because they have lots of people with hypertension and diabetes. The food is good, but it could be a little bit better. It's easily accessible, the lawn is kept up to par, and there's no trash on the parking lot or on the grass areas, It's well maintained.

Maria

We are in Neighborcare at Chapel Hill. It's a great place. We love it. It's beautiful. Our room is very nice and clean. Everything's clean, nice and brand new. The food is great. We have a swimming pool, an exercise room, a place for therapy, a library, a laundry room, and a cafeteria. Everybody's nice, excellent, and professional.

Callie

My mom and I went to Neighborcare for a little brunch thing they had. They just took us to another room and we looked at the photos there. It looked pretty decent and decently priced. I liked that they include all the utilities in the monthly payment. The staff was very, very nice. We didn't really look around the actual property so I don't really know, but the building was very well maintained. They did tell us some of the amenities and stuff that they have. They told us they have a swimming pool, they have a ballroom, a wash room, and a laundry facility. Can't really think off the top of my head, but yes, they told us they have a swimming pool.

Franklin

Neighborcare at Chapel Hill have kept their commitment; they keep their promises. They are very systematic in making sure that the necessities are met. I would give them a five out of five because they were immediately direct in what their philosophy was and their promise, because I am 62 and I was raised in the hero generation that promotes brotherhood. Regardless of what particular family you're in, you're still a brother treated as a brother, even when you speak to a stranger. My apartment is very, very well kept. The area here is enough to fulfill anyone's needs because the one thing you would have to have would be your entertainment, a bed, and a chair; everything else is available for you. You have a kitchen, you have a dining room, you have a bathroom, you have storage units in here, and you have a lot of people here that use the brotherhood clarifications when they communicate. The staff I would give a five because I've had previous engagement with different locations and they didn't have a problem processing my information. The other locations were computerized and they had hesitations. They offered me some food for lunch and breakfast. Like I said, they have been respectful to the request that I made.