Charter Senior Living of Hazel Crest

Lavonne

Citadel Estates Memory Care is very nice. Dad has his own private room and private bathroom. The caregivers are really nice. It's 110% better than where he was before. The rooms are very nice. He has some of his furniture from home with him. He seems really content there. They have a little bistro area and in the morning and they gather there for coffee and they read the newspaper to them. During meals, they sit at tables that look like a dining room with tablecloths and napkins; it's very nice. They have a senior prom where they get dressed up with music and dancing. They have a lot of different and very nice activities. They have carpeting, and it feels like home. The staff is very helpful and they have a nice menu.

Thalia C

Citadel Estates Memory Care is a wonderful place. I am very happy because they take very good care of my mother. It is one level with 64 beds and it is very clean. The location is easily accessible. The director took a lot of time with me when I first visited the place, and every person that I met was nice and friendly. The restaurant staff gave Mom lunch when we arrived to move her in. There are four different dining areas which are all very nice and very cozy. Their system is excellent, and their cost was half of those in the area. I go there every other day to see what's going on. They bathe her and they do her hair. I did not see anything that would cause me to think negatively. The Activity Director is a lovely lady and their Executive Director is excellent as well. I highly recommend this place. I'm very grateful with what they are doing for my mom.