Continuing Care Community in Gwinnett County, Georgia

Maynork

The rooms are decent. The food is terrible. It does smell like urine or cigarette sample when entering the building. Activities director, Executive director and Wellness director are wonderful. Sales director was your typical “salesperson” and made lots of promises and pressure tactics to get us to move in. Caregiver’s were hurried and rough with resident. If you have a caregiver on sight the staff does not check on resident. We discovered after 24 hours and numerous issues with care this place was not for my mom. Paid over $1400 and they refuse to refund any money. They required a 30 day notice. I am willing to pay a reasonable fee. Executive director refuses to provide contact for upper management. I would NEVER recommend this facility to anyone. Terrible.

Lee

The villas are beautiful and the people that live there are exceptional. That said, The only amenities are a clubhouse and a fire pit. There are a couple exercise machines but that’s it. As far as I can tell, They promised the residents the moon and it was all puffery. There are no organized activities or conveniences. and worse, the builder/developer’s hoa sold the transportation vehicle. The actual residents care for one another and create their own gatherings. ZERO STARS for this developer or creator.

Good home place

My funny Mom is happy here, and she has made many friends. She likes the staff..a few she really loves. Its always clean and nice to visit ...and she says that meals have gotten better!

MOTHER

I HAVE BEEN VERY PLEASE WITH THIS ALF FOR MY MOTHER. THEY HAD BEEN GREAT THUS FAR. VERY ATTENTIVE TO HER NEEDS.

Rick

We went to Magnolia Senior Living Sugar Hill. it was very clean, they had impressive grounds, impressive lobby, the specific room that I saw was good, the problem we had was I had my sister go back afterwards, and it was a completely different experience. The person on staff was either new, or couldn't answer any questions. That caused a pause, and after that happened I left a couple of messages, and then just didn't get a response back. There was a communication lapse. My experience was good and my brother was with me, but my sister, it was not a good experience. There is only one person that is really qualified to give the tour, and that person was not there. The other person that was there was really nice, but it would be like me giving a tour of a place I did not know, or else I was brand new, or else I wasn't in that position, so that's what happened.