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Alto Senior Living of Buckhead

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I Am A Friend Or Relative Of A Current/Past Resident

This Bickford location has had continuous staff turnover among directors, RNs, Activities, front desk, LPNs, CNAs, cooks. Handful of CNA staff and 1 LPN have been there 1 year+; this doesn't make for any of the rest of staff knowing residents' needs. The current director is way over her head, isnt able to see what needs to be fixed and how to make things go smoothly. Another RN (a very, very good one) just left. Families upset. They call everyone "family". I wouldn't treat my family like this and looking to move my family member. Middle and upper management need to step in. Those who don't have relatives here shouldn't be posting stars.

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Alto Senior Living of Buckhead

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I Visited This Community

This community was previously owned by Trinity Lifestyles Management and was purchased by Bickford a couple of years ago. The building is older but is very clean and well decorated. I was unable to see a meal or activity but there was public menu for the meals being served that day and an activity calendar posted in a public location that had a lot of options. The staff are all new and unique to Bickford. Bickford is a newer senior living managing entity in Metro Atlanta and is a much smaller company which can be a pro and a con when it comes to management and resources for resident care and staffing.

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