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Belmont Village Encino

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I visited this facility

I went to Belmont Village Senior Living Encino. Everything looked good, but you pay for that, and it’s expensive. They’re lovely and friendly. The sales staff was friendly.

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Belmont Village Encino

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I Am A Friend Or Relative Of A Current/Past Resident

Beware! Belmont Encino is all smoke and mirrors. It is unsafe. My mother lived there and the nursing staff is highly incompetent. They made several medication errors, which required 4 or 5 meetings with the staff and an ombudsman. In fact, they reduced my mother's monthly bill several times to compensate for the negligence. Worse yet, one of their nurses left her alone in her room when she was very very sick. I showed up a short time later and she was dazed and confused and could barely stand. This was not normal behavior for her. My mother was usually clear thinking and able to navigate very well with a walker. I was scared to death and took her straight to the doctor; he called 911 and she was taken by ambulance to Tarzana Hospital and admitted to the ICU. The next day, I was told she would die that day unless she was put on a ventilator. She did survive but she never returned to Belmont Encino. I requested a meeting with the staff and an ombudsman regarding the abysmal treatment my mother received on that fateful day when she was so very sick. The ombudsman said they staff "failed to exercise due diligence." Not surprisingly, they accepted no responsibility. They offered me (as power of attorney for my mother" two pitiful settlements if I agreed to sign a form waiving my right to sue. They were trying to shut me up. I declined to sign. My mother's experience at Belmont Encino was highly negative. In my opinion, it was also dangerous. She now lives in another assisted care facility where she is watched over and cared for by a kind and competent staff. Finally, I can sleep at night.

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