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Monte Vista Village is located in a good location, just a few minutes from restaurants and parks. The staff members are great. I noticed that they were very attentive, and only one seemed abrupt with residents and guests. This facility is very home-like and offers all of the amenities of home, while providing assistance when needed. This facility has skilled nursing, assisted, and independent living residents. This is a great facility for seniors who are normally independent, but may need help recovering for surgery, etc. The resident can move to an assisted living status. The food is decent here. but some of the food, and the menu has much variety. I like the amenities here also because it does not feel like a medical facility or restrained living community. Instead, it feels like a friendly, comfortable environment; although, a couple of the residents introverted during my visit. I also would have liked to seem more diverse activities. Still, good facility for some seniors.
There is a high degree of theft at Monte Vista which the residents are told not to discuss. My aunt (age 78) has lived there about 6 months and has had money and valuables stolen on several occasions, when she is at lunch or not at home. She is very upset and feels unsafe and violated. The management has done nothing other than express concern - in reality they blame the residents for not locking their doors, windows,etc/ For almost $4000 a month one would expect that a resident should be able to leave a window open without fear of being broken into. There is also minimal security and anyone off the street can walk onto the premises anytime without notice. These issues are the reason for the ratings above.
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