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Brookdale was a larger facility with a lot of patients. The rooms were really nice, clean, and well furnished. They had some people playing board games and working puzzles. The staff was very friendly and seemed competent. They had separate rooms for assisted living, and dementia care was more of a wing where they keep control on everybody. They said they keep it more like an apartment where you can come in and come out and had caregivers close by who would check on them and make sure they got their meals and everything. It all depends on how much assistance they actually needed. The residents go through an evaluation before they set up a program for them. The cost was about the same as other places; it was just a little further out, so it’s a little harder for people to visit.
Facility: I visited this facility for the first time since it became Brookdale North Mesa and I was very happy with my visit. The facility was clean and everything appeared to be in good working order and running smoothly. The grounds are beautiful with walking paths lined in bright green grass, a lovely courtyard, and a spacious enclosed patio with comfortable furniture for gathering. The inside of the facility is nice and welcoming with nueatral colors and hardwood flooring. There are spacious common areas throughout with comfortable furniture and entertainment options. The activity and game rooms offer many options for fun and relaxation. Residents: The residents always seem busy and happy. There are friendship suites available for those residents who prefer to live with a roommate and private suites for those residents who prefer a more private setting. The residents all seem to get along well together and they appear to enjoy doing things in groups. I have spoken to the residents both when the facility was still Emeritus owned and now that it is Brookdale and the general consensus is that the quality of care is still great and everything that they loved about Emeritus stayed, only Brookdale brought in many more options and amenities for a more active lifestyle. They seem to really prefer Brookdale to Emeritus in terms of activities and options offered. One of my favorite aspects of Brookdale North Mesa are the “Resident Buddies” that are paired with new residents to help them become comfortable and feel welcome in their new homes. Staff/Quality of Care: The care here has always been exceptional. The care team are obviously committed to caring for each resident as if they were their own mother or father. The staff members are very personable with the residents, laughing and joking around, and just interacting with the residents in a loving, encouraging, and respectable manner.
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