Memory Care Community in Winchester City County, Virginia

Chris

Turi was outstanding. She was looking after my wife. My wife has progressive supranuclear palsy, which means she is pretty much a paraplegic and she cannot communicate. Turi did an absolutely wonderful job bathing her, talking to her, and engaging with her. She was just very good. She used to do physical therapy type exercises to keep my wife's limbs mobile. That was not actually in her job description, so she went above and beyond what she was required to do. She was very conscientious about trying to do the best she could for my wife. My wife was very comfortable with her. Turi would have been very hard to replace. She was the fourth or fifth one Home Instead brought in. The previous ones were not able to handle my wife and Turi was the only one that was actually able to handle that.

Martha

We're using Right at Home for my husband. They sit with him, and it's only a 4-hour shift. He doesn't require anything to be done. They just make sure he doesn't wander off. The caregivers are very nice. I've been pleased with the three different ones that I've had. I feel very confident that they are able to do whatever has to be done. I'm satisfied with the communication. I would recommend them. It would be ideal for any family.

Caryl

We took a tour of The Willows at Meadow Branch but my mother-in-law can't afford it. It's beautiful. Absolutely gorgeous. We saw the rooms, and they have some bigger rooms also. It's in a beautiful location as well. There was an incident where a resident was crying out for help from inside her room, and the director who was showing us around eventually had to check on the patient because no one else was coming to help. That kind of turned me off. We were there in the morning so there were no activities going on at that time.

Eva

The Willows at Meadow Branch was very friendly and very clean. They had wonderful food too. The grounds were lovely. The location was good. It was a good place to get to. The rooms that were not full seemed like there was a lot of room, but when people were already in it, it seemed a bit too much to me. I guess it depends on what kind of furniture you have and how you place it. There is a lot of potential there. The staff members were really knowledgeable. Everybody was very friendly. The menu was good. It was varied, and it looked good.