Continuing Care Community in Roanoke, Virginia

Dee

The Park has been a wonderful place for my sister to live! She loves it here and hopes to return when she recovers and will allow it. The staff is great. Very attentive. They're very caring. My sister's apartment is good sized. She has everything she needs. She really likes the dining room. The food is great.

Samuel

The Park Oak Grove has everything I need. I have my dog with me and everyone is so friendly and the staff is very kind. They have therapy and they have the nurses. Everybody is just friendly and so great to me. My room is great and I have no complaints about my room. I just wish I had hardwood floors in it, but that's OK. I can't say a whole lot about the food because they don't have the places and stuff, and I understand that. They have activities and everybody here seems to love them. I don't participate because I'm legally blind and I'm off-balanced. It's great here. I wouldn't move anywhere else. As long as I can afford it, I'm going to stay here.

Virginia

My mom was at Springtree Healthcare. The first impression was not good because they did not even know I was coming. Apparently, the admission lady was not there. The night people had no idea what to expect from my mom. There was some confusion when we first got there, which really upset me after we had driven five hours to get there. However, it got cleared up quickly because I called the admission lady. There were several staff members that were really good when I talked to them on the phone, but I didn't get to see them in person. The activity lady was great. I got to talk to their speech therapist and physical therapy assistant, and both of them were really good. The physical therapy assistant did all of the physical therapy, speech therapy, and occupational therapy. My mom had a very short attention span, so she did not participate in other activities. She was also in three different rooms and they were all nice and very clean. The place appeared to be very clean from the outside. Also they were easy to get in touch with.

Anthony

The Harmony Collection at Roanoke is very nice and very clean. The people are very helpful and cooperative. We're very happy with the location and the selection. The food is really good and I've dined with my mother a few times. The staff is wonderful, too. She likes the daily exercise, and she enjoys the activities like bingo and artwork.

ReviewerMarch15

The Harmony Collection at Roanoke is very nice. But they won't keep my dad because they don't have the medical capability to deal with him. The place itself looks very elegant and pretty. I'm not happy with the staff's services they've provided to dad, they're new and I don't think they're able to deal with anyone that's got complicated issues of any kind. Their food is fine. There are lots of activities for the residents who would participate, I saw them playing bingo, exercise classes, and music.