3 Communities in Frederick County, Virginia

Audrey Berry

I get along great with the staff. whenever I have questions or a problem, they answer immediately to my needs.

Christina

Our tour of Warm Heart Family Assisted Living was very well done. They checked out things and they understood what I needed. It was very nice. The residents all seemed very happy to be there. It was a good experience. My stepson just had his shoulder replaced and he was so impressed that he thought that maybe he would go there for recuperation. They had horses out there. It's scenic and nice. They made sure that we did all the right things to get in there. It couldn't have been any better. They were cooking when we got there, and it smelled good. The grounds were absolutely beautiful, and they pointed out that they show horses around there. Everything about it was good. We talked about the tub, and they found me a walk-in tub and a walk-in shower. For a place that's small, they were very adaptive to my needs.

very reluctant tenant

have lived here 4+ years...advertised as nonsmoking but tenants still smoke in building without repercussion...tobacco and other substances...also venting system poor as noxious odors waft thru bathroom/kitchen vents from all over the floor and those above/below...not sure why there is a food category as tenants responsible for their own meals, altho meals on wheels do deliver to some

PB

It was a fairly small facility, but it was very nice and they seemed to have a full range of activities. I wanted to be able to have a little sewing corner, but the rooms were rather small. It also did not have closets. They only had fairly small wardrobes in the rooms. They had snacks available, and they showed us the dining facilities. Everything seemed good except for the size of the rooms. The staff during the tour was very helpful, very pleasant, and well organized.

TDR

Warm Heart Family Assisted Living was kind of secluded and in a somewhat hidden location. If you have a patient that's a wanderer like mine, I'd be worried because there were no streetlights and there were a lot of trees around. The rooms were average, and the place was kind of tight, but the staff was very nice. The shared rooms were too small to be shared with another person. The money that I'll be paying was a little bit much considering the location and the amenities.