Memory Care Community in Cache County, Utah

Darcy Hardman

This is the only bad review I\'ve ever written and it REALLY stresses me out to do so. We tried hard to find what we thought would be the best place for our dad. We thought this was it. It wasn\'t. They can care for a memory care patient with mild dementia/Alzheimer\'s, or someone in a \"slug state\". NOT someone in between. When my dad entered he was healthy, happy, and active. When he left there was a dramatic change after his short 2 and a half weeks there. Helpful info on how to best work with him was not passed on from shift to shift. His room was not kept clean. Even after talking to several levels of staff about this more than once it didn\'t change. I would see the same messes from day to day in his bathroom. The facility lacked simple things- you can\'t expect a dementia patient to use a cheap bathroom scale where you have to tap to zero, then hop on quick? They said he wouldn\'t sleep. The first night when we dropped him off I noticed there was a light out his room window. They said it could be turned off. Great, please do, he\'s used to a dark room with only a night light. Later I spent a night there to figure out why he wasn\'t sleeping. I noticed the lights were on. I asked again. They said that you can\'t turn them off. Why was I told they would be then? No wonder he\'s not sleeping. He\'d wake up and see the bright light through the blinds and think it was morning. I got curtains that day and installed them myself. These are just a FEW of the issues we had in the 3 weeks he was there! Their answer to problems was to medicate. Which led to other issues. Which their answer was to medicate more. It was a downward cycle from the moment he moved in. No wonder I only saw residents that were still very with it or slugs.

ReviewerAT1214A

I went to Pioneer Valley Lodge. The staff, Chris, has been very accommodating. The apartments were dirty and the hallway was stained, but everything else seemed fine. There were residents congregating and talking to each other, but no scheduled activities. They had a TV.

Julie

My mother is in Legacy House of Logan. She has had a couple problems, but the staff has quickly taken care of them and they've been friendly and sweet. Their marketing person has been very helpful with the transition of getting her in there. It's been a very good experience so far. She's in a one-bedroom unit and seems to have pretty much everything she needs. The dining area is very nice. The gathering area has a fireplace, a TV, a table and nice furniture. It's very nice and comfortable. They offer three meals a day and snacks. She wears a necklace with a button. If she needs help with anything, she can push that button and a CNA will come and see what she needs. They have cable TV, and she can take her landline phone at no extra charge. She can control her own temperature in her place. They have some really nice activities. They hold church there, and she likes the fact that she doesn't have to be at the dining room to eat at a set time. She can go in to eat anytime in a one-and-a-half-hour period.

Kathy

We're happy with Legacy House of Logan. The place is clean and my mother-in-law claims that the food is good. I think that they have a good program for the residents, they have concerts, walking programs, and they have something every day.

Joanna

One of the greatest benefits of Legacy House of Logan is that the kitchen staff makes an effort to change up the menu to include what residents would like. I find that very proactive and helpful. They serve three meals a day, and you can tell that the staff really cares about the residents that are there. It’s not the best location because it's right on a busy street and they don't have a ton of parking, but they're right next to the hospital. So if my grandparents needed to visit the hospital, they can just wheel them across the street. They offer transportation to the seniors every day. Activities are really well put-together, there's even one wing where everything is planned every half-hour from the moment they wake up until they go to bed. They have an activities committee and my grandparents always have options and things to do.