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I liked Eagle's Trace. It was nice. It had lots of land around it. The staff is really nice, informative, and they have good food. It wasn't a big and open facility, but it's really pretty and nice inside. I didn't see anything that needed updating. It's very serene and quiet. The people were moving around and talking, and there were a lot of activities. I was truly impressed with everything. They go places to see and do things on the bus, they have cards, bingo, and social hours.
PROTECT YOURSELF BY UNDERSTANDING THE CONTRACT! Eagle’s Trace is a wonderful independent living community. The property itself is beautiful and well maintained, the food is very good and the staff is amazing and extremely helpful. We had several medical emergencies where the knowledgeable and caring staff went above and beyond. They were very genuine and actually became friends who were truly concerned. My parents were the ones who were living at Eagle’s Trace, however, our family was there on a regular basis to visit and assist them. Then, the sad day came when it was time to move out of the apartment. This is my warning to anyone reading the contract. Ask questions and be sure you understand the terms. We felt that we understood the terms, however, when someone is moving in, it is easy to gloss over what happens when you move out. Our memories at Eagle’s Trace are wonderful, however, it is sad to lose a loved one and receive an exorbitant invoice at the same time. Before signing the contract, please proceed with caution and be aware that the day will come when you too will be receiving the final invoice and that is not the time to be caught off guard. Be sure to carefully and thoroughly document the move out condition of the whole apartment. Take photos of the entire apartment including bathroom fixtures, cabinets, etc., before you leave. These photos could come in handy and save you a lot of money when discussing the validity of the final charges!
I have toured the well maintained and secure property of Eagle Trace and participated in the grand opening of their memory care building. They have thought of everything to meet the needs of the residents and their families. There is state of the art communication from the residents rooms, from monitoring whether or not the residents has any motion in their rooms after certain times in the morning, motion activated lighting in the restrooms. There are capabilities to monitor the residents while allowing privacy and dignity. The community is light with lights and large windows allowing the residents to see out and desire to go out to participate in activities that are available daily. The staff is friendly and welcoming to all who visit and you can be assured visitors must have appointments before entering the property.
The memory care unit is fairly new and has communication, staffing and task follow through issues. Ok for mild cases, not really up to the task for more involved or severe patients.
I have toured the new memory care community and the property is state of the art, first class. The newest and the greatest technology is available but has a feeling of home. The property is secured with a guard at the front gate and the directions to all of the buildings are visible.
Staff is very hands on, with a good patient to staff ratio. The activities director is the best person working that position in the area. It is all about the residents there. Food is excellent. Community is brand new and really doing a great job.
Thank you for the positive feedback. We are so glad you enjoyed your stay at Continuing Care at Eagle's Trace.
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