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Royal Estates of El Paso

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I Visited This Facility

Royal Estates of El Paso looked pretty good, and I liked the facilities I saw. It's the best one I've seen in my price range. The rooms looked good and have more space. I will bring my furniture over.

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Royal Estates of El Paso

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I Visited This Facility

I really liked Royal Estates of El Paso. It seemed like a very nice place. They had a lot of activities for the seniors, and the rooms were really nice. The staff seemed really good, but they took a while to get us on our tour. The food was really good. They had field trips and a music area where guests were able to play piano or whatever. They had three meals a day. It's an assisted living but somebody can go get them out of their room, check on them at night, or give them their medicine. They take them to doctors' appointments and have a beauty salon there.

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Royal Estates of El Paso

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I Am A Friend Or Relative Of A Current/Past Resident

Royal Estates of El Paso is in a good location as there's not much traffic there. It's an open and clean community, which is more for the younger people. My friends are a little bit older, but they're happy. They also like the menus, so the food has been good. There's a bunch of activities, which is what I like about this place. Right now, one of my friends can't walk, so he really can't appreciate all of the activities that are going on. They have housekeeping, but they do their own laundry. They can schedule doctors' appointments with the shuttle service. The staff is very easy to talk to. Residents can come and go as they want.

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Provider Response

Thank you for taking the time to share your review; we appreciate your feedback and we're so pleased that your friends are enjoying their home here at Royal Estates of El Paso!

Royal Estates of El Paso

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I Visited This Facility

Royal Estates of El Paso's pricing was out of our reach. They have an elevator, but the hallways are very confusing. The community looked nice, but it didn't have that homey-feeling. Also, we were originally quoted one price but the staff quoted us a different price.

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Provider Response

Paul, thank you for sharing your feedback! We’re sorry to hear that your experience at Royal Estates of El Paso did not live up to the expectations we strive for. It’s important to us that we make this right, so we invite you to reach out to our Executive Director at 915-260-6703 . Thank you again for your input, and we look forward to hearing from you!

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