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Above & Beyond at the Knights

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I Am A Friend Or Relative Of A Current/Past Resident

On my first day and corresponding with the staff there after they have been very helpful, friendly and always professional. I live 4 hrs away and have not experienced the food or am I familiar with the activities that they do, this is why I gave the rating I did in those two areas. One suggestion I would like to make is that the nurses make notes in their turn over log for each shift coming on duty. The nurses have been great, but I receive calls at night regarding medications for my mother when I had already had discussions with the day nurse. Maybe it is not that the notes are being taken, but the log is not being reviewed prior to the phone calls. I do appreciate the concern, professionalism, and hard work that they do. Thank you for caring.

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