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The people at Brookdale Medford were very friendly, very helpful, and constantly calling to check up to see if there was anything that they could do for my mom. There's something that they can do every week, they take people to the casino and the movies, and they have a small library. The staff was great. They offer breakfast, lunch, and dinner.
Brookdale Medford was a very nice community. The staff member was very nice, knowledgeable, and wanted to get us in. The dining area looked nice. They had an activity room, a small courtyard, and different things that people could do at different times, but we weren't really interested in that. We were mostly interested in the care for our dad. We were looking at therapy, and they didn't meet our needs. However, they're very nice people.
My mom has been in Brookdale for about two years. The facility is fairly clean. The rooms were way overcharged, and it took me three weeks to get her room cleaned, when it was supposed to be done weekly. We're paying $7,200 a month, and she's supposed to be getting all kinds of care, and she's not getting it. They might play Bingo once or twice a week. They used to play balloon volleyball once or twice a week, but they're not doing that anymore. The food choices are good, they have two different selections every meal, they print the menu ahead of time, and you can choose what you want. The meals are good. However, if you need to go to a doctor, you can only go on Tuesdays and Thursday from 9:00 a.m. to 1:00 p.m.
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