Continuing Care Community in Douglas County, Oregon

jjclarkrock

Worst place ever! Staff is terrible. My mom ended up getting a pulmonary embolism, sepsis and pneumonia while staying here. It was the terrible care that caused her to get these things. They are not attentive at all and if you bring up concerns they are ignored.

MrsDino

My husband needed assisted living after a stroke-like episode to regain his balance and ability to function close to independently. This is the third time he has been in an assisted facility and it's the only time I've chosen to write a review. He is happy and well cared for - he enjoys hanging out with the staff and residents in the main room and they are very attentive. Red Hawk feels like a home and family because it is. In larger facilities clients may be left in their rooms and alone most of the time. They may struggle to find their way back to their room so they just stay put. He is cognitively impaired from strokes but thrives in this environment.

Pamela

My mother in law has been at Maple Ridge for almost 7 yrs. The staff have been great. Management sometimes not so good, but it’s usually rectified quickly. The wait staff for the dining area are wonderful. The food has been questionable lately. I just wish they could find a competent chef. The cleaning service is ok. Not as thorough as it could be. The people who live there are fantastic!! They have great activities for everyone (cards, puzzles, bingo, Mexican train, exercise room, Trips to stores for shopping & more). Love that they have space for your washer & dryer! Storage space is adequate for 1-2 people. Every apartment appears to be very quiet. My mom in law has enjoyed being there and plans to stay until she can’t because of her health. The library (if you like to read) is exceptional! The grounds are nice and the water features inside & outside are very serene. Thank you, Maple ridge for your dedication to your clients.

Ross

The food here drags this place's quality from closer to a 3 star review. The menu is misleading, repetitive, and the food is poor quality. There are virtually no fresh fruits or vegetables and most of the meat is processed. They would have PETA and the ASPCA on their case if they served this slop to animals. Staff for the most part is very good, but turnover hurts.

Corinne

Never answer the phones. Do not contact family members when there are injuries to the residents. Pat the head nurse tells hospice residents family at 5pm to visit that their family member isn’t going to die tonight so come visit tomorrow. The staff is very un friendly, they do not care about the residents. Pat has administered medication to the wrong resident. Family member were not told about that at all and a CNA slipped up to tell us.