Memory Care Community in Cuyahoga County, Ohio

Ms. T

apt. very nice however,there is no staff I ever seenpoor managment and mantanace of the property is unexceptable there are no aminaties that i have witnessed

Matilda

The location is about the only good thing about Villa Serena apartments. Parking lot is overcrowded, and a few rusty old cars serve as a grim reminder of what is going to happen to yours once you move in. Car covers are not allowed, and neither is a light car wash with the store bought supplies. Not even windows wash which is a violation of the rental agreement and can affect your security deposit. There are only a few of the handicapped parking spaces — come on, this building is for the older folks who’d need these spaces more than the younger staff members. But who cares? Definitely not the management.

Daughter

Avoid this building at all costs. It is infested with bed bugs, my mother was subjected to multiple episodes and subsequent chemicals trying to get rid of them. We finally had to move her out, had to throw out all her belongings and get her set up in a new apartment at a cost of about $4000. Now the Villa cashed our last rent check but apparently didn\'t record it properly and a collection agency is calling and harassing our 84 year old mother. Disgusting and despicable.

Zakie aoun

Amazing place for senior and for rehab best staff good service good therapist Thank you so much

Latricha

I went to Hilltop Village. It was nice, but it didn't meet her needs, because she wasn't able to do independent living. The facility and the grounds were nice, but it was an older facility of the others I looked at. The carpeting was old and the decor, but it was well maintained. I didn't feel that great with the staff. I did come late, but it was not as welcoming as the others I visited. They had a store for the seniors right there in the building, they had a little chapel area, they did have a courtyard (I know that they said for them to do their own gardening if they so choose to do that), and a small little patio area for them also. There was parking because it was an independent living, and some of the seniors were still driving their own vehicles.