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Brookdale Charlotte East was outdated and seemed tired. The person during the tour was lovely, but everything looked old and stately. They definitely need renovations. I saw a beauty parlor and I saw a whole bunch of residents coming in from a shopping trip.
Brookdale Charlotte East is OK, but I am not that impressed. It is not a bad place, but I am not excited with it. They offer all kinds of music and art activities for residents to participate in. They plan trips out too. However, the overall feel of the place to me is not exciting. The staff is low-key too. When I went there, they had a sing-a-long; it was a religious activity. They had quite a few residents participating. They were playing the piano. They were all sitting around in a circle singing. The dining area looked very pleasant. It looked like it would be a good place to go to dine and get your meal.
Brookdale Charlotte East was very nice and the residents seemed to be very content with the place. The room layout was good, but it's small for the geriatric community to get around in. They're not exactly user friendly for wheelchairs and the doors were narrower for walkers. Other than that, the rooms were very nice. There were just several things that ADA has not met. We were very pleased with the meal we had. The dining area was very nice and it's got a restaurant type setting. They have independent living with personalized care assistance and that is what my parents are going in to. Their assisted living options are just efficiency apartments. They had a library, a room with a pool table and some game tables in it, a very nice physical therapy room, a very nice common living room area on every floor and a bigger one on the first floor, and a laundry room on every floor. There is a trash chute on every floor, so they don't have to go outside to a dumpster. The food was wonderful.
Brookdale Charlotte East was affordable. We toured it and they had entertainment going on at the time. They had transportation to doctors, shopping, and local events. It was an older facility and they had older apartments, but they were clean, well-kept and in good condition. The lady who gave us the tour was helpful.
Brookdale Charlotte East was a nice facility and it had a lot to offer. The room size was way too small for what my mother-in-law was looking for, and it was too expensive. The staff during the tour did a good job and she was nice. I would recommend them. She was just looking for something more spacious.
My client has moved into Brookdale Charlotte East, and it's very nice. She's having fun. The place is beautiful, and she loves the garden. Every activity is on the ground floor so it's easy to walk around and find everything she wants. There's also a main area where everybody can meet. She has an apartment in independent living. The staff is very nice, helpful, and smiley. They have a very nice butterfly garden. My client also likes the food. This was the best price and was more than what we were hoping for.
Brookdale Charlotte East, formerly Wilora Lake Lodge, is filled with some of the happiest people I have seen in quite sometime. They are energetic, communicative, intelligent, outgoing, and happy. The facility has a bit of age, but it is maintained well. The staff appreciates their residents, and they take good care of each person. They also bring in educated speakers to motivate and educate their residents and staff.
Wilora Lake Lodge is filled with happy residents who are greeted by name from each staff member. The apartments are being remodeled, and the results are wonderful. I ranked the food as a three because I have never eaten there. I have a strong desire for dementia education.
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