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Fairwinds - Rio Rancho

(48)

920 Riverview DR SE , Rio Rancho, NM 87124

(855) 840-7257

Reviews of Fairwinds - Rio Rancho

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I Visited This Facility

Fairwinds in Rio Rancho is a newer community, and I like that the surroundings are a little brighter. The food is good. They have a nice workout facility and a basketball court that I would enjoy. I met the athletics director, and he was nice guy. They also have a chapel as one of their amenities. Everything about the place is OK.

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I Visited This Facility

I liked Fairwinds - Rio Rancho and I was very impressed with them. It looked very nice and looked fairly new. They had phones and a pull cord in every room for emergencies like falls. The facilities were very nice, impressive, and clean. They had a physical therapy area, dining facility, and common areas. The staff who showed us around was very professional.

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I Visited This Facility

Fairwinds - Rio Rancho asked me to leave a $500 check with them so that if I decided to move there, I'd be in a good position. They said they would hold the check, but instead they went ahead and cashed it, and I've been waiting well over two weeks to get my $500 back. The rooms were nice, but it was too far away from everything I'm used to. Aside from the fact that they've taken well over two weeks to return my check, which they were not supposed to cash, everything else was OK there. They have a wonderful dining room area that you can eat at anytime during the day for breakfast, lunch, and dinner. I could recommend it.

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I Visited This Facility

Rio Rancho was very nice, and very welcoming, and the lady spent a lot of time with us. She was very friendly, very knowledgeable, and answered our questions. The dining area looked really good. They had a game room, a bar where you can watch games, and games like bocce ball and bunco.

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I Am A Friend Or Relative Of A Current/Past Resident

They can't keep a chef or kitchen staff. They've had 4 or 5 in the last year. We've had food cooked with rancid oil. I've thrown away food that smells terrible and I couldn't identify. They use pressed chicken loaf and call it roast chicken and use cubes of it in their soup. They've promoted the concierge to Manager of the facility. She has no facility management experience. Urine stains and smells on the carpet in front of the elevator where dogs wait. Unresponsive maintenance worker. Once put on the glass cover of the ceiling fan light over the living room wrong. Several days later as I passed it came loose and dropped on the carpet--it could have been my mother-in-law's head. When he has told about it he said, "I just propped it there because I was coming back to do it right." The elevator to the 3rd floor is broken again and has been out of order for a week. The last time it was out of order for 2 months. People have been walked down a floor with heart issues after calling the ambulance because there was no way to get a gurney to their room. Nice entrance--lots of hype.

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Provider Response

Dear Mrs. Murphy, We see that you are posting your thoughts on several social media outlets. We want you to know two things: 1. We are committed to our resident’s safety, well-being, and happiness at our community. We do everything possible to be proactive to maintain Rio Rancho as one of the top retirement communities in the area. 2. I know we’ve already spoken, but I invite you, along with your mother-in-law, to talk if either of you still have concerns. Thanks, Nora Lucero, General Manager

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I Am A Friend Or Relative Of A Current/Past Resident

We found Fairwinds for Mother. Everything has been wonderful and top notch. The facility is great and clean. Everybody we dealt with was good. There's about 10 different things to do every day on top of the weekly and monthly activities. We're very happy with the choice.

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I Am A Friend Or Relative Of A Current/Past Resident

My dad and his partner have been at Fairwinds - Rio Rancho for about two and half years, and it's a wonderful community. They've been very happy there and I can't say enough good things about them. They have very good continuity of caring staff. My first impression when I walked in was it's like a very busy hotel in Las Vegas. There were people all over the place and there was a lot of movement. Fairwinds bent over backwards to try to accommodate them in assisted living. One of the nice things that's a little unusual was they also offer two-bedroom apartments in their assisted living wing. For my dad and his partner, there's a real sense of community. They have terrific staff, services and activities. It's spotlessly clean, very well-run, and in a really nice location in Rio Rancho, especially for more active seniors. They have a shuttle bus, and the place is just right around the corner from a shopping center, bank, and pharmacies. It's an excellent location since it's in a beautiful neighborhood, and they have gorgeous views of the mountains. The staff is always accessible and very professional. The food is very good, and my dad gave it a thumbs-up. They have nice spaces, a salon in-house, a library, several nice gathering areas, and a little pub area. It's a sizeable community, and they do a nice job. There's always something going on, and they have vendors come into the lobby area and live music every week at happy hour; they work hard at keeping everybody engaged. My dad is very engaged in their bridge club and in their very nice gym. My dad has been working out with the trainer, who's terrific and very well-qualified. You can have private appointments with him and he's doing some special sessions with my dad for a very moderate additional price. I also see him working with the seniors and leading classes. It's one of the best values for what it is.

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I Am/Was A Resident Of This Facility

I'm in Fairwinds. The setting is very nice, it's very comfortable, and it has worked out really well. The staff is wonderful, but the food is not really good. All the activities are very good. The have a great person that does the activities, and the outings are very good.

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I Visited This Facility

Fairwinds - Rio Rancho was pretty nice. I was amazed that the rooms were as big as they were, both for the 1-bedroom and for the studio apartment. They seemed to have quite a few activities. The food was really delicious. One of the rooms had a terrific view of the mountains, but it was more expensive. I had to ask if there was ever an increase before they came forward to about a 2% increase in around a year. They weren't upfront about that. I had to ask twice and I didn't really like that. The lady who showed us around was really nice and down to earth. The first lady I met -- who was in charge of the touring and the leasing -- was too much of a salesperson and very business like. She's very nice, but it became too superficial. However, I was impressed that if you wanted to travel somewhere, they would make travel arrangements for you. It just seemed a bit rundown.

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I Visited This Facility

We toured Fairwinds and it was very nice, warm, and the apartments were very nice. I have a friend living there, too. I had lunch there and it was very nice.

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I Visited This Facility

Fairwinds - Rio Rancho has a very pleasant atmosphere. They offered housekeeping one day a week, you decide how many meals you have, and they have a lot of activities and transportation to appointments. The menus looked very good.

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I Visited This Facility

The food in Fairwinds Rio Rancho's restaurant was good. It was very beautiful and they have less of an annual increase than most places. They have two meals a day and you can choose lunch or dinner, and if you want, you can also choose breakfast as one of the meals. You can also purchase breakfast or one of the other meals. They have weekly housekeeping and laundry, a dedicated person in the gym to help residents to work out, and they have a very nice movie theater. The woman who took us around was very intelligent, knowledgeable, patient, nice, and answered all our questions. The waitress in the restaurant was very helpful. I had a special request for my food and she made sure that happened.

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I Visited This Facility

They clean the apartments every week at Fairwinds. However, the food was not well presented. The cafe looked perfectly acceptable and the 3 meals were nice, but they were very strict about the hours. They had a library, a movie room, a gym, and rides to places.

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I Visited This Facility

Fairwinds Rio Rancho was very good, but they were a little further away from where I live. The staff sat down with me, went over things with me, and showed me a couple of rooms. The ones I looked at were apartment types. They have bingo and games -- pretty much the same as the other communities.

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I Visited This Community

Fairwinds was an older property that had not been updated. The dining room and the furniture were old and not in good shape. The residents did not look happy. The salesperson just showed us one apartment, took us to the dining room, and left. She was not as friendly and did not seem like she really wanted us.

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I Visited This Community

We were very impressed with Fairwinds Rio Rancho. The rooms were very spacious and nice. The dining area was excellent. There were so many activities like live music, happy hour, and workout center. I was very pleased with everyone.

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I Visited This Community

We were very impressed with Fairwinds. This is probably what we will choose because it’s the closest to us, and we felt that it was the nicest. The size of the rooms was nice. The studio apartment, which is probably what my aunt would get, was quite large. They had a lot of activities, and the place was very clean and looked very well kept. The people were very nice, especially the two gals that showed us around, and we just were very impressed. It had a beautiful view of the mountains.

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I Visited This Community

Fairwinds is an excellent facility, and I am very pleased with it. It's very clean and spacious. The staff was very thorough, competent, and very concerned about the residents getting to activities. There's a lot of participation. The dining area and staff are excellent.

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I Am A Current/Past Resident

I visited Fairwinds for my parents. It’s a nice facility, but it’s older and in some ways, a little bit more rundown. The people are nice, but the facility’s smaller and has fewer amenities. It’s a little overpriced for what’s available. The staff is amazing.

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Costs for Fairwinds - Rio Rancho

Assisted Living Starting Cost per Month:

$ 2,900

Independent Living Starting Cost per Month:

$ 2,091

Medicaid/Medicare Not Accepted

Amenities at Fairwinds - Rio Rancho

Property Info

Emergency Services: Less than 1 Mile

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

Minimum Age: 62

Private Units

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Air Conditioning/Climate Control

Full Kitchen

Emergency Call System

24-Hour Staffing

Parking Provided

Fitness Room/Gym

Beauty/Barber Shop

Computer Center

Activity Room

Gift Shop

TV Rooms

Activities

Full-Time Activity Director

Social Events

Trips & Outings

Spiritual Activities

Exercise Classes

Live, On-site Entertainment

Educational Opportunities

Brain Fitness Program

Nintendo Wii

Amenities

Outside Patio/Gardens

Computer/Internet Access

Cable/Satellite TV

Dedicated Concierge

Pet Policy: Pets allowed

Restaurant-style Dining

Pub

Private Dining Room

Fairwinds Tea Room

Services

Medication Management

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided

Guest Apartment

Guest Meals

Private Laundry

Room Service

Housekeeping

Linen Service

PrimeFit Personal Trainer

Tour Fairwinds - Rio Rancho

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Fairwinds - Rio Rancho.

Description of Fairwinds - Rio Rancho

Fairwinds - Rio Rancho, located in a quiet residential area of Rio Ranch, offers luxurious apartment homes in a fun and active retirement community. We are very proud to be managed by Leisure Care, who, for over 30 years, has led the industry in the development and management of elegant retirement communities that are all about Five-Star Fun. At Fairwinds - Rio Rancho we have set colossal standards for quality and choice in guest services, amenities, resort-style living, and in all things "fun."

Live at Fairwinds - Rio Rancho and enjoy your own private apartment home, and fill it with your own treasured belongings. Meet new friends and entertain family in the beautifully appointed dining room. We offer true restaurant dining, and all meals are prepared for you by our very own chef. Then there's the programs! Sign up for an art class. Start a new fitness program. Or book that travel excursion you've always wanted to. You will be amazed by how many fun social and recreational activities there are just waiting for you. Whether you want to spend an afternoon in the library with a good book, take a stroll in the beautifully landscaped courtyards, enjoy a night on the town with your sweetie, or want to socialize with friends, Fairwinds - Rio Rancho has it all. Do what you want, whenever you want to.

Imagine the peace of mind knowing that our highly-trained staff is available 24 hours a day to answer any questions you may have and that every apartment is equipped with an emergency communication system. And if you need some assistance, whether a little or a lot, our Assisted Living services are available and can be started at any time.

Quite simply, at Fairwinds - Rio Rancho, it's your life, on your terms. We help make it all possible. Come join us for Five-Star Fun.

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