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Brookdale West Orange specializes in dementia care. The staff is very compassionate and collaborate with the family. The price is lower than some other assisted living which I felt did not care for their residents in this compassionate, collaborative fashion. The service is all excellent. Every time that there's something that comes up with my mother, whether it's positive or negative, they contact me and go over idea with me before they act.
The atmosphere at Brookdale West Orange was very positive. The staff seemed very caring and the residents seemed very happy. They had a very good amount of activities and things for the people to do. They showed me different rooms with people doing things and entertainment was very strong. It's an older facility. I wasn't crazy about the location and it's very expensive.
We visited Brookdale West Orange. It was neat, clean, and the place smelled good. The dining area was nice, and the residents seemed very happy. They keep the residents very active, and when I visited the television was on and playing game shows. They have games, musicals, and they had the library open for the seniors.
Brookdale West Orange was great. It was very nice. They were very nice people. The staff was amazing. The salesman was a nice guy. The facilities were very good and the place was super clean. They have a very small gym, a hair salon, a place where the residents play games, and a place where they watch movies. The second time we went to visit there was a big party going on where they had some live bands playing. They were serving appetizers and everybody seemed to be having a good time.
Brookdale was very clean, and I liked it a lot. I saw all the rooms, the model room, and the exteriors. The lady that showed me around was terrific and told me all the details.
My wife is in Brookdale West Orange. The communication's a real problem with them. They don't communicate very well. The rooms are decent. The people working there try to be accommodating, but I don’t think they follow through all the time like they should. Everything's fine. The amenities are fair. They don't look like they're upgrading as much as they could with the amount that they're charging.
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