2 Memory Care Communities in Saint Clair Shores, Michigan

Loving sister

I had to go and take my sister out after only a day. They let her run out of oxygen and did not answer call bell. I had to call and the desk clerk had to run up there to get her help. They did not give her meds correctly if at all. She ran out of oxygen 4 times in the first 12 hours. My sister called me because they just ignored her call bell. They also told her very rudely she would stay there as long as insurance paid. I would not send my worst enemy there. Also the staff,except Natasha(desk clerk) were rude and stood around complaining about how much they hate their job. I am praying for the people in there who have no one to see about them. Beware of this facility. I also reported them to the appropriate authorities.

Ron

My mom was at Shorepointe. I have no problem recommending it. The place was fine and clean. The people were nice. The attitude of the staff seemed very good. They were caring and very friendly. They helped us out right away whenever we needed anything. My mom's room was a two-bedroom unit, but it was clean. They have rehab activities.